- shuttle
- nice rooms
- breakfast food
- bar
- airports
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- Close to the airport and to most of the major Chicago area expressways. Free Wifi and complete breakfast buffet. Gets the job done if you are in town on business or to visit family and have a car.
- Kym WalkerAugust 25, 2016Great mattress and the staff there are very nice. Free shuttle to the airport that runs every 30 minutes!
- Springhill was awesome! If you're riding the train in from the city, call when you leave the Harlem station for the shuttle. Don't go to Outback. And S/O to Ricky, the shuttle driver. He is awesome!
- PsychGirlMay 15, 2012The pool in the basement is super warm and they provide a ton of towels and seating.
- When traveling back to the hotel from the city: Instead of getting off at Cumberland, take the blue line all the way to the airport. The hotel shuttle picks up every half hour. Read more
- Vy NgMay 21, 2012Very decent place, good free breakfast, and a large restroom in the hallway for privacy from the people in your suite.
- Cody BurtonApril 14, 2011They must have made many improvements recently friendly front desk great gym, fairly nice rooms, and a decent pool can't really ask for much more at this price.
- Matt CooperJanuary 25, 2014Not bad but not great, either. A good place to stay if you're on a layover at o'hare (free airport shuttle) but I personally wouldn't stay here for more than a few nights.
- Check out the free breakfast, free internet. Outback Steakhouse onsite - D'Agostino's has great food - located across the street. Read more
- Hotel is great, the Outback Steakhouse next door is pretty poor. Eat at the Italian place across the street.
- Don't be frustrated with the lack of outside parking. There is a garage; just ask!
- After checking in, use your room key to access the underground parking garage - located on the west side of the building.
- Lisa HollowayDecember 15, 2011Last dat of a 3 day meeting. Great customer service. The catering team is awesome.
- Karen BrennanDecember 12, 2010Everything in the room was broken: remote, fridge, drawers, towel rack. Rude front desk. Have huge attitude about picking us up in the freezing cold via shuttle from downtown Chicago. crap beds.
- Sabrena BedwellDecember 12, 2010Worst customer service. Ever. I've stayed in a lot of hotels and never have I dealt with a worse staff. The guy behind the check in counter was very rude. I will never stay at this hotel again.