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The Barnes San Francisco, Tapestry Collection by Hilton

Hotel and Resort

Downtown San Francisco-Union Square, San Francisco

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5.7^/10

149

ratings

"chartuterie and cheese samplers and a glass of wine at Bar Norcini"(2 Tips)
"Comfy rooms with plasma tvs and marble bathrooms."(2 Tips)
"Clean rooms and excellent service, love ❤️ SF"(4 Tips)
"You'll go nuts trying to use the free wifi offered, it's super slow."(2 Tips)

51 Tips and reviews

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MelNovember 10, 2017
Been here 10+ times
Nice hotel with friendly staff. Rooms are on the small side. Request a room that doesn’t face Powell street or you’ll hear the cable car and street traffic until very late at night.
Upvoted Jan 17
Ian O'NeillDecember 4, 2014
Great location and nice vibe. Older hotel but well kept. Staff friendly. Rooms are small but comfy. There's something about this place that I love.
Samar HamdanOctober 22, 2016
Receptionist was super nice . Welcoming environment . Room is small but clean . No electricity plug except in the bathroom !
DHR.comApril 17, 2012
The fitness centre equipped with state-of-the-art facilities here is excellent, so you will have your fix of exercise during your stay.
Upvoted Jan 18
Reina MOctober 23, 2011
Both AT&T and WiFi worked well. Comfy rooms with plasma tvs and marble bathrooms. Great union sq location.
DHR.comAugust 31, 2012
The bar offers lots of goodies such as a wide selection of Italian wine and delicious Italian snacks such as pastries, pizzas and salads.
Gary PerezApril 6, 2013
Very nice hotel and great customer service. Amy at the front desk is great. She knows tons about the city and is always willing to help explain.
C MSeptember 15, 2015
Room was tiny. The building is old & has been repurposed so it has character but needs touchups. Had to ask for blankets that had some thickness. Good location, but not sure if it's worth the charge.
Claire LeeSeptember 13, 2016
Wonderful staff. Ask for Maxine for a great corporate group experience 👌🏻
Robin BertelsFebruary 10, 2015
Noisy rooms, but contrary to what others say, WiFi was OK. Excellent location, just off Union Square. Valet parking at $58.
Dutch EvansMarch 20, 2012
Hard to unload on Powell, but plenty of parking (garage) on O'Farrell. Quaint hotel, tiny, but comfortable rooms...You gotta love SF, it's NYC...just "softer."
Guilherme VieiraSeptember 14, 2016
Wifi nightmare & rude employees can well define the place. Be prepared for the tiniest bathroom of your life. If you want a better internet, don't listen to the "help desk": ask to change your room.
Klara LichtNovember 4, 2013
Very central location so if you want quiet you need to go somewhere else.
Mike BriercliffeMarch 1, 2013
I like this hotel. Noisy outside overnight though. It's not at all "plastic" like many other joints - it's got real character.
Moha A♐️November 19, 2016
Clean rooms and excellent service, love ❤️ SF
Angelo LJune 26, 2012
I have AT&T and it works just fine. I also have a window with a view
Eduardo NevesFebruary 22, 2011
Been here 10+ times
The hotel is a great choice, the bar have outstanding guys and good food. But the free wifi reminds me my US Robotics modem in the 90s.
Chris GoesMay 7, 2013
Very cozy. Staff very Nice.
𝙶𝚘𝚗𝚣𝚊𝚕𝚘 𝙰𝚛𝚎𝚗𝚊𝚜December 11, 2022
Been here 5+ times
Rooms are a bit dark
Daron YondemMarch 30, 2016
Been here 10+ times
Clean and comfortable. Staff is pretty low energy tough.
Kelsey BuehlerMay 27, 2012
Make sure to use the Four Square discount! They took it off right away without any problems! :)
Jeba EmmanuelMay 12, 2013
Been here 10+ times
The cupcakes and croissants at bar norcini are great
Colleen FishDecember 13, 2011
I'm getting Internet but a little slow. Room nice and big and very clean!
Piotr ZolnierekJuly 10, 2016
Been here 10+ times
The corridors smell badly. Location is great. Wifi works.
Eishi FUKUHARAJune 2, 2014
Wifi internet connection works well!
Marybeth ReidSeptember 11, 2014
Beautiful lobby but that is it! The rooms are too small, not enough outlets, a window unit air conditioner. Definitely not as nice as the website shows. I would Not recommend this hotel.
Robin MichelsenOctober 29, 2011
The hotel is nice but the parking was unexpected. We were quoted 45 a day. We ended up paying 136.80 with all the fees!
Brooke LouiseFebruary 1, 2023
Room was small and confusing and cold until I left the air con on hot for a long time. Lighting is strange. People are nice but wouldn't stay here again. Tiiiiiny bathroom.
Francis D'SilvaSeptember 26, 2011
Very nice if you want to get away..... There's no mobile connection!
Christine WoodMay 25, 2011
Staff at the front desk rocks. Ask for a late check out & they'll accommodate.
Matt MaraOctober 4, 2018
Hotel is damp, smells and rancid (from the hallways to the room). Cancelled my stay once I arrived and paid the cancellation fee.
Rob BrehantFebruary 4, 2010
Get some chartuterie and cheese samplers and a glass of wine at Bar Norcini and sit back and enjoy!
Maor SadraJuly 23, 2011
Get the mushroom pizza from the bar. Excellent!
Johnny MalangoneJune 30, 2011
Nice pet friendly hotel. Got a GREAT rate on hotels.com.
Marco BasileJuly 21, 2011
Rooms facing powell st are way too noisy. You'll go nuts trying to use the free wifi offered, it's super slow. Overall service is ok! Very nice and kind staff
Liz DorlandMarch 18, 2010
Been here 5+ times
Stay at Villa Florence and Kuleto's is right downstairs. Definitely a plus!
J.Rikki TaylorNovember 7, 2013
Been here 10+ times
The unlocked special offers are not updated.
Cori MarshaeFebruary 17, 2012
Upgrade to jr suite for more room. They charge a admin fee like a resort fee. Internet worked fine.
Thomas FrostbergNovember 4, 2011
Been here 10+ times
Warning: They charge 15 dollar + tax per night as "admin fee" for the free Internet - but if you argue at check-out they may waive the fee. Bad customer care!
Jenn GDecember 1, 2009
had a wonderful stay here when my mom and sis came to town. Discount for bay area residents.
KennethOctober 4, 2010
If you're on AT&T network, this hotel is not for you. Stay somewhere with a big window and high floor.
Antonio RodriguezMarch 17, 2011
Nice hotel but the rooms are small. Restaurant didn't want to sit me because I was eating alone. :(
TomaszMarch 27, 2014
Been here 50+ times
Terrible Wi-Fi! Rooms are small. Not as nice as it seems online! Very expensive. I do NOT recommend!
Kevin KleinDecember 22, 2009
Been here 5+ times
Upgrade to a suite - you'll need the extra room.
Nancy WolfrumMay 10, 2013
Nice Hotel. Doesn't smell bad! Very important 4 me! Parking is so expensive. Well, one is in SF Downtown. We enjoyed our stay! WiFi was totally okay. Nothing to complain. Staff was friendly too.
John LeonardFebruary 2, 2011
Been here 10+ times
The free internet is terrible, its slow and block lots of popular websites.
Tony ZelenoffJune 9, 2011
Been here 10+ times
No mobile network in room, WiFi is terrible. But. All other pretty good.
Nikolay DobrovolskiyJune 11, 2011
Been here 5+ times
WiFi is terrible. AT&T has a signal but can't talk really. Noisy. Location is good.
Gonzalo MejiaNovember 7, 2013
Very disappointing service. Definitely not coming back
Ruslan FazlyevApril 7, 2011
Very noisy, hard to sleep here

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