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The Condado Plaza Hilton

The Condado Plaza Hilton

Hotel
San Juan
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7.6/10
353
ratings
  • Stars
  • Tips
    Chris G.
    "Clean, great ocean views, and friendly staff."(7 Tips)
    liliana B.
    "... El san juan hotel's perurican is good and there are a lot of delicious..."(2 Tips)
    Kris P.
    "Request to stay in the main tower (ocean side not lagoon)."(2 Tips)
    connie g.
    "hummus and pita at the poolside Resturant"(4 Tips)
Tips and Reviews icon62 Tips and reviews
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  • Chris G.heart icon on user image
    Chris GibsonSeptember 22, 2014
    Don't know what the other tips are talking about. I stay in a lot of hilton hotels and this place is awesome! Clean, great ocean views, and friendly staff. Plus the pools are open 24/7.
  • Jeremy H.
    Jeremy HaggardAugust 24, 2013
    Forget the ridiculous process of checking out towels at the main pool. Just go to the gym and take them with no fuss. (They work great at local beaches too!)
  • Jevic J.heart icon on user image
    Jevic JoshuaDecember 18, 2012
    The room, the view... The mood, the inviting environment... We're just a few of the few things that made my 6 nights at this luxury piece of heaven the best week of my life. I will see you in 2012
  • Laurenuinn T.heart icon on user image
    Laurenuinn TomeJuly 19, 2015
    Was really clean and great experience. Had lots of bars and pools balcony and ocean views. And many activities for the whole family. Even the casino!
  • Laurenuinn T.heart icon on user image
    Laurenuinn TomeJuly 19, 2015
    Great views, the room was clean and had a balcony ocean side view. Majority of the staff were friendly and helpful. My stay here was wonderful.
  • Leila S.heart icon on user image
    Leila SamiiSeptember 20, 2015
    This place is amazing. 24 hour pool area including the salt water pool. Check out hotwire for the best prices.
  • Trevor
    TrevorMarch 12, 2013
    Been here 5+ times
    When you walk out of the main entrance head left to Ocean View restaurant. Great food and good margaritas at good prices. Oh and an ocean view.
  • Latanya P.heart icon on user image
    Latanya PrestonAugust 18, 2015
    Nice resort in great location. Walk the strip or take a taxi to Old San Juan just a few minutes away.
  • Barbara B.heart icon on user image
    Barbara BlackmanOctober 18, 2015
    Been here 10+ times
    This hotel was good until last night when we used the iron and I guess it messed with the "resting" termites bc once I removed the ironing board and iron the termites invaded the whole room.
  • Paul S.
    Paul SteketeeJuly 4, 2013
    Super Kid-Friendly and great service thus far. Definitely recommend.
  • Jenn O.
    Jenn ONovember 4, 2012
    There is a small area by the back pool with a couple chairs overlooking the ocean. Quiet great spot if you can snag it.
  • TJ
    TJJanuary 31, 2012
    Great stay. Comfortable & clean. Bar in the pool. Right on the beach. Casino as well. I would definitely stay here again.
  • Tom L.
    Tom LJanuary 19, 2011
    Been here 5+ times
    This is great if you get a good deal for a long weekend getaway. We used priceline and got an amazing steal, and still got an oceanview. But otherwise I don't feel this a true Conrad.
  • Cristina L.
    Cristina LemaMarch 27, 2013
    It's only $20 per night to upgrade to an ocean view room & it's oh so worth every penny!!!!
  • Ed A.
    Ed AnzoreJune 18, 2014
    very nice hotel...would not hesitate to stay here again. avoid the Dennys...worst service ever. The Caribe cafe on property was excellent for lunch
  • Kris P.
    Kris PritchardApril 19, 2013
    Request to stay in the main tower (ocean side not lagoon). But be careful, the glass showers can easily leak ... A LOT!
  • Jonathan R.
    Jonathan RomanAugust 8, 2015
    Great view also this is the most accessible hilton honors hotel of condado.
  • Rich C.
    Rich ClarkeFebruary 22, 2012
    Pool bar is great. Everyone is friendly. Try the noodle bar it's great at 3am but go else where for local flavour.
  • Ekta D.
    Ekta DaryananiApril 3, 2014
    I thought it was overpriced but its a nice spot if you get a room with ocean view. Good clean pools and hot tub. WiFi is very dodgy… could never connect.
  • Cameron S.
    Cameron SimpsonJuly 9, 2014
    Very expensive food and drinks, slow service and over crowded very tiny beach. Inside lobby is nice, stay in the ocean tower if you want better views. Parking is $17 a day, $32 daily resort fees.
  • Foodiesprheart icon on user image
    FoodiesprAugust 12, 2015
    Look for your copy of #ThePocketConcierge at the concierges desk
  • Lauren H.
    Lauren HarrisMay 22, 2022
    It's a bit outdated which I'm assuming is from the damage of the hurricane. Friendly staff though
  • Nomar M.
    Nomar Montana SopranoJanuary 25, 2013
    Best Rest in town Pikayo. Second floor in front of the casino!!!
  • connie g.
    connie grohApril 11, 2012
    The hummus and pita at the poolside Resturant was so fresh and delishous!
  • Natalia M.heart icon on user image
    Natalia MontillaDecember 26, 2016
    Good location, amazing views. TERRIBLE service 😥
  • Jesus S.heart icon on user image
    Jesus SantiagoMarch 27, 2013
    Is a great place for vacations the staff are amazing
  • liliana B.
    liliana BindasJune 14, 2011
    Been here 5+ times
    Dont eat here unless you want mediocre food and expensive drinks. El san juan hotel's perurican is good and there are a lot of delicious rest.s close by. Pinkys is AMAZING for breakfast and cheap!
  • Paul B.
    Paul BrownJanuary 20, 2014
    Been here 5+ times
    A decent hotel, although I and a ceiling leak while I was there. Furnishings updated, but still an old building.
  • Amy P.
    Amy PriestOctober 22, 2011
    Enjoyed my 2 week stay here. Hotel staff friendly and eager to help.
  • Gil V.
    Gil VelezApril 21, 2011
    Very nice interior to hotel. Service slow though. Close to old San Juan. 75 cent bus ride. Don't use cabs unless late at night!!
  • Paul C.heart icon on user image
    Paul CrosbyFebruary 22, 2015
    Decent rooms slightly dated. Friendly helpful staff. Loud music at check in difficult to hear hotel staff.
  • Sincere H.
    Sincere HarrisNovember 30, 2018
    Beach & pools open 24/7!
  • David S.
    David SanchezJuly 21, 2013
    Avoid over reading this silly reviews of people complaining ages ago. Places change and improve. Second time at this wonderful if not stunning location.
  • Luis Javier H.
    Luis Javier HerreraJanuary 2, 2012
    Been here 100+ times
    You must ask for a mojito in Moon Bar At Éternal lobby Lounge
  • Luis M.
    Luis MaldonadoApril 18, 2013
    BEAUTIFUL PLACE! IT'S VERY EXPENSIVE I GUESS!
  • Cara B.
    Cara BrownJanuary 9, 2013
    Get free bottled water at casino:) your welcome
  • Miguel R.
    Miguel RosarioAugust 9, 2011
    Been here 5+ times
    There are 3 pool's ... One close's early the other 2 are ipen 24/7 ! Niceeee !!!!
  • Barbara B.heart icon on user image
    Barbara BlackmanOctober 18, 2015
    Been here 10+ times
    Termites in Room 355
  • Noelleheart icon on user image
    NoelleFebruary 25, 2015
    Cute little casino upstairs
  • emheart icon on user image
    emFebruary 12, 2015
    Nice location but too many problems with bad keys, broken elevators, crappy wifi, water not warm enough. Prob will look elsewhere next time
  • JJ L.
    JJ LiwanagAugust 26, 2014
    Currently staying here. Hotel isn't that great. Stay at Condado Vanderbilt instead. This place is falling apart
  • Tomas Enrique S.heart icon on user image
    Tomas Enrique Sanchez SanchezJune 23, 2013
    Been here 50+ times
    I got the best window to see the pool.
  • Tomas Enrique S.heart icon on user image
    Tomas Enrique Sanchez SanchezJune 24, 2013
    Been here 50+ times
    Has the best people to talk.
  • Anthony O.heart icon on user image
    Anthony OnumonuApril 14, 2013
    WiFi is very patchy.
  • Cdougtx
    CdougtxNovember 6, 2011
    Perurican restaurant is the fantastic.
  • Raquel M.
    Raquel MoralesDecember 15, 2012
    Parking sucks!!! Gets full very easily!
  • Alex M.
    Alex MarshNovember 20, 2014
    The hotel wifi is terrible
  • Ramón T.
    Ramón TorresOctober 14, 2014
    Spa and gym
  • Candace P.
    Candace PerezAugust 7, 2010
    The Starbucks doesn't have "vanilla bean frappacinos" they have vanilla cream -_- but it tastes the same except for the extract taste
  • Daisy T.
    Daisy TSeptember 24, 2010
    Lol yeah don't stay here stay at hilton caribe across the bay ! :) very niiiice
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