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- Chris BuddeJune 19, 2011Big rooms with comfortable beds and pillows. After a long day of walking they gave us a good nights sleep! Our one night stay was perfect!
- Liz O' MalleyJanuary 7, 2011Great accomodation with excellent views of the Chrysler building. Was impressed by not being charged for using the internet here. Very central, close to everything, will definably be returning
- Bobby HoeppnerSeptember 22, 2012What an amazing transformation to the Westin Grand Central. Amazing night staff, very helpful and professional.
- JRApril 21, 2012The newly renovated rooms are amazing. When it's all said and done its going to be an amazing Westin
- IWalked Audio ToursJanuary 20, 2012Current New York Helmsley Hotel with 775 guest rooms...soon to be re-branded Westin Hotel in mid-2012.
- Joana ÖbergMarch 6, 2011My room is cleaned Evert day. I'm happy With the hotel. Just wonder why there isn't any cheese and ham for breakfast
- The New York Daily NewsJanuary 31, 2011PHOTO: People line up for food rationing outside Central Commercial High School, which was here in 1943, at the link! Read more
- Love this place, great location, super staff, easy access.
- Amber K.June 15, 2010The restaurant was excellent. Sesame crusted tuna-wow. Kenny was a great server too, thanks for the free chocolate truffles!
- Now managed by starwood, which gave it a facelift to be continued in the next couple of months. Large rooms, free Internet. Bathrooms need updating
- This place is pretty decent for the price and location. Often times my key doesn't work which can be annoying. Staff is generally friendly save for a few. Turning into a Westin in the near future.
- chris robinsonOctober 11, 2011This is the quickest way to the airports. No crosstown traffic to contend with like Times Square hotels.
- No room service but great location with fantastic views on high floors
- No minibar or even bottled water in room. (Bring your nightcap up from lobby bar - decent G'n'T)
- Soon to be a Westin! It will be great, the reno is almost done!!
- Breakfast nothing impressive, rather walk outside - several alternatives in few block radius.
- Heather AndersonSeptember 4, 2012Big rooms, good midtown location, but the staff are nowhere near Starwood quality. Rude, lazy, and way too into their own conversations to provide proper service.
- Betzaida CrespoApril 2, 2011There is self parking for 8 hours only $10 The Bellman won't tell you that though.
- Location is good. Staff is rude and completely clueless!! If you're there for vacation and don't plan on spending to much time in the room, it's fine.
- Austin VadenMarch 31, 2012Don't stay here. Without notice, they shut off the water on a Friday. Fire alarm went off throughout the day. Unsympathetic customer service
- Avoid. Took three attempts before they would make up my room. Final time they when they did it? 3:30AM
- Albergo consigliatissimo: camere grandissime e belle! Posizione ottima..Accanto alla Central Station e al Chrysler Building! Guardando dalla finestra ho davanti l'Empire!!