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The New York Helmsley Hotel

The New York Helmsley Hotel

(Now Closed)
Hotel
Midtown East, New York
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Tips and Reviews icon42 Tips and reviews
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  • Chris B.
    Chris BuddeJune 19, 2011
    Big rooms with comfortable beds and pillows. After a long day of walking they gave us a good nights sleep! Our one night stay was perfect!
  • Liz O.
    Liz O' MalleyJanuary 7, 2011
    Great accomodation with excellent views of the Chrysler building. Was impressed by not being charged for using the internet here. Very central, close to everything, will definably be returning
  • Bobby H.
    Bobby HoeppnerSeptember 22, 2012
    What an amazing transformation to the Westin Grand Central. Amazing night staff, very helpful and professional.
  • JR
    JRApril 21, 2012
    The newly renovated rooms are amazing. When it's all said and done its going to be an amazing Westin
  • IWalked Audio Tours
    IWalked Audio ToursJanuary 20, 2012
    Current New York Helmsley Hotel with 775 guest rooms...soon to be re-branded Westin Hotel in mid-2012.
  • Joana Ö.
    Joana ÖbergMarch 6, 2011
    My room is cleaned Evert day. I'm happy With the hotel. Just wonder why there isn't any cheese and ham for breakfast
  • Carly R.heart icon on user image
    Carly RubinAugust 21, 2012
    Been here 5+ times
    Amazing new renovations, comfy beds, great location!
  • The New York Daily News
    The New York Daily NewsJanuary 31, 2011
    PHOTO: People line up for food rationing outside Central Commercial High School, which was here in 1943, at the link! Read more
  • Dina T.
    Dina TownsendJanuary 18, 2012
    Been here 5+ times
    Love this place, great location, super staff, easy access.
  • Amber K.
    Amber K.June 15, 2010
    The restaurant was excellent. Sesame crusted tuna-wow. Kenny was a great server too, thanks for the free chocolate truffles!
  • @mrsoaroundworld
    @mrsoaroundworldJuly 27, 2011
    Been here 5+ times
    Now managed by starwood, which gave it a facelift to be continued in the next couple of months. Large rooms, free Internet. Bathrooms need updating
  • carthus
    carthusJune 28, 2011
    Been here 50+ times
    This place is pretty decent for the price and location. Often times my key doesn't work which can be annoying. Staff is generally friendly save for a few. Turning into a Westin in the near future.
  • Carlos B.
    Carlos BeltranMarch 27, 2011
    Very close to Grand Central Station, nice food court in the basement
  • chris r.
    chris robinsonOctober 11, 2011
    This is the quickest way to the airports. No crosstown traffic to contend with like Times Square hotels.
  • Sara N.
    Sara NeffMay 5, 2012
    Make sure to ask for a renovated room!
  • Micah M.
    Micah MAugust 23, 2010
    A great hotel with a convenient location 2 blocks from Grand Central Station.
  • Sudharshan V.heart icon on user image
    Sudharshan VaJuly 4, 2012
    Been here 10+ times
    No room service but great location with fantastic views on high floors
  • Sten T.
    Sten TOctober 16, 2011
    Been here 5+ times
    No minibar or even bottled water in room. (Bring your nightcap up from lobby bar - decent G'n'T)
  • Diane M.
    Diane MarquesMay 17, 2012
    Been here 5+ times
    Soon to be a Westin! It will be great, the reno is almost done!!
  • Sten T.
    Sten TOctober 16, 2011
    Been here 5+ times
    Great quality free wifi.
  • Sten T.
    Sten TOctober 16, 2011
    Been here 5+ times
    Breakfast nothing impressive, rather walk outside - several alternatives in few block radius.
  • Maurizio B.
    Maurizio BoniventoDecember 15, 2011
    Been here 50+ times
    Sign for SPG and get free wifi in the room
  • Heather A.
    Heather AndersonSeptember 4, 2012
    Big rooms, good midtown location, but the staff are nowhere near Starwood quality. Rude, lazy, and way too into their own conversations to provide proper service.
  • Christopher J.
    Christopher JensenDecember 9, 2011
    Been here 5+ times
    Big rooms for a NYC hotel!
  • Betzaida C.
    Betzaida CrespoApril 2, 2011
    There is self parking for 8 hours only $10 The Bellman won't tell you that though.
  • Andrea
    AndreaSeptember 2, 2012
    Been here 10+ times
    Location is good. Staff is rude and completely clueless!! If you're there for vacation and don't plan on spending to much time in the room, it's fine.
  • Matthieu H.
    Matthieu HouleDecember 30, 2011
    Huge rooms for NYC
  • Austin V.
    Austin VadenMarch 31, 2012
    Don't stay here. Without notice, they shut off the water on a Friday. Fire alarm went off throughout the day. Unsympathetic customer service
  • Vinnie B.
    Vinnie BartilucciDecember 10, 2011
    Been here 5+ times
    Yay, wifi in the lobby!
  • Max M.heart icon on user image
    Max MiecchiAugust 10, 2010
    Great accomodation.
  • Aarin R.
    Aarin RosalesMay 10, 2011
    The bed and pillows... Like clouds
  • Mikhail С.
    Mikhail СбджNovember 6, 2010
    Been here 5+ times
    Shrimp cocktail is not bad.
  • Lara S.
    Lara StottApril 12, 2011
    Been here 5+ times
    Now a Starwood hotel!
  • Joseph J.
    Joseph JaffeApril 13, 2011
    Now a Starwood Hotel
  • Esraa T.
    Esraa TashOctober 8, 2011
    Didn't make me happy 
  • Walter E.
    Walter EvansJanuary 31, 2012
    No room service except for dinner = lame!
  • Rob A.
    Rob AkinsSeptember 13, 2011
    Old tired hotel
  • Jerod M.
    Jerod MunsonDecember 16, 2011
    A total dump. Run, don't walk to any other hotel.
  • Raj
    RajMay 1, 2012
    Been here 10+ times
    Horrible place with horrible service. Stay away from this place.
  • Philippe B.
    Philippe BeaudetteOctober 9, 2010
    Been here 5+ times
    Avoid. Took three attempts before they would make up my room. Final time they when they did it? 3:30AM
  • Kevis R.
    Kevis R.August 4, 2011
    Worst concierge !
  • Antonella L.
    Antonella LAugust 15, 2011
    Been here 10+ times
    Albergo consigliatissimo: camere grandissime e belle! Posizione ottima..Accanto alla Central Station e al Chrysler Building! Guardando dalla finestra ho davanti l'Empire!!
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