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The Westin Galleria Houston
Hotel and Event Space
Houston
"awesome breakfast at either White Oak or Daily Grill"(2 Tips)
"Attached to Galleria Mall - easy access."(2 Tips)
"Comfortable rooms, but the hotel looks outdated."(2 Tips)
"Old But Good service and location"(3 Tips)
70 Tips and reviewsFilter:
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MorganJuly 13, 2013If you order room service, try the chipotle chicken tacos, they are very yummy and fresh! Avoid the BLT Angus Burger; it's mediocre at best! Nice hotel with a friendly staff.- David CooperSeptember 4, 2011Upgrade to the escape package. It's $10 more for late check out at 4pm and two breakfast vouchers for an awesome breakfast at either White Oak or Daily Grill worth $25 alone.
OJ BratMarch 30, 2016Nice hotel. Rooms are bigger than large apartments in many other cities. Convenient access to the Galleria Mall.
- Great staff. Very accommodating. Comfortable bed/room. Attached to Galleria Mall - easy access.
Rebecca EsparzaOctober 21, 2014If you use the Blue Parking garage (free self parking) you'll have trouble with a few stairs if you have a stroller or wheelchair.
Juan RJune 14, 2015Comfortable rooms, but the hotel looks outdated. The service could improve a little to be up to par with other Westin hotels, for example, have additional power adapters to lend international guests.
Friendly & accommodating service, okay rooms but my primary reason for staying here is because I do not have to drive anywhere to eat or shop!
PennyAugust 8, 2014Bathroom is on 3rd floor and has great acoustics. At 9am on a Thursday, I feel like recording an album in here.
Dave MarlonOctober 7, 2018Basic business hotel, but it's literally attached to the mall. Walking from hotel room to conference one has to scoot through the mall past Auntie Annie's Pretzels.
There is a microwave (and plastic utensils) in the lobby to the right when you enter, next to the escalators.
this is where I stay when I'm in Houston. The staff is so fabulous and the heavenly bed is no joke.
Jean FidoneMarch 6, 2014I asked the chef to split a cheese tray at the bar and he/she said "no"! Really!
BennuworldApril 9, 2013One of THE places to go to when visiting from out of town. A shopper's paradise.
Luke StuckeyMarch 8, 2012Renting the ballrooms here is a great idea... very classy, good staff, and plenty of parking
Laura FigueroaJanuary 11, 2013Go to the frontdesk and ask for the running routes!! 3 and 5 miles for all the runners out there ! :)
Fantastic hotel. Great service, great rooms and don't have to drive anywhere to eat or shop!
Jessica GarciaMarch 10, 2012The King size bed Traditional room is very large.. Good thing we brought our son walker so he can keep busy while we are getting ready
Valet service is great. Never more than 8 minutes, even when I just walked up to them instead of calling
Sri GuptaSeptember 8, 2013Even if your room has a balcony, the doors are all locked shut "to comply with building air quality requirements". Pretty weak excuse.
- CultureMap Houston ManagerMarch 27, 2012The Westin Oaks faces Westheimer; its sister hotel, the Westin Galleria, faces West Alabama.
Ailie ChangMarch 13, 2015I wouldn't stay here again. Room walls are so thin you can hear the neighbors. Only pro is that it's directly connected to the Galleria.
angie bgknaDecember 27, 2014I've been staying here for a while now, only thing to comply about is the elevator service, so slow!!!
Michael KitcesOctober 11, 2012Don't get lost! Some of the conference rooms are actually upstairs IN the mall.
Kitkat GaDecember 22, 2012Understand that complimentary parking is mall parking not related to hotel. Valet costs $29.00 extra.
This review is exclusively about the bar. It is below Westin standard. Old fashioned and not well kept. Disappointing for the area where it is located: Galleria. It really needs improvement
If you are lucky the tv and phone might actually work in the room.
Sort of classless but this is where they have the Mariners conference.
frank barryJanuary 15, 2010Great place. Stay on the top floors. They've all been redone in a great way!
Ferry ChahayaDecember 31, 2014If you use google maps for driving directions, beware: coming from Hildago st., it'll tell you to turn on McClure which gets you past the lobby to check in. Go all the way to sage and then turn right
Awful customer service! Called ahead for feather free room due to allergies, not only was it not done, the guy they sent to fix it brought more feathers pillows...wow
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The Westin Galleria Houston
5060 W Alabama St (at The Galleria)
Houston, TX 77056
United States
Houston, TX 77056
United States
At: The Galleria
Find comfort and convenience at The Westin Galleria Houston. Our AAA Four Diamond hotel offers beautifully enhanced rooms with skyline views, new WestinWORKOUT® Fitness Studio and an outdoor pool. Enjoy our updated public spaces and our new Westin Club.
Open (Show more)
- Mon–Sun
- 24 Hours
(713) 960-8100
Features
Credit Cards
Yes (incl. American Express)
Wi-Fi
Yes
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- 7.7
"They have a partnership with a pet store to get pets adopted! Very cute! This is a typical aloft modern hotel"
Danielle Ebstein - 7.1
"The best hotel of the neighborhood. Hurricane-proof. Impressive breakfast. Very kind employees. Delightful."
JN C. - 8.5
"Overall my experience in this hotel was very good, the rooms are nice, very comfortable and clean."
Alejandra Elízaga
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- 9.0
"The biggest mall in houston, very nice with a variety of choices."
Ali M. AlShaqab - 8.8
"Pit Beef Sandwich has the horseradish, beef, au jus flavor. Like all sandwiches its very crunchy. Personally I prefer the cheesesteak"
Michael Yang - 7.7
"Excellent service and vegetarian friendly. Staying at the hotel next door, took a gamble and totally won. PS: Side salads are huge!"
JL Johnson @User47
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