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Universal Appliance and Kitchen Center

Furniture and Home Store, Electronics Store, and Miscellaneous Store

Studio City

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8.9^/10

189

ratings

"superb sales person."(6 Tips)
"Movses at the Universal Appliance and Kitchen..."(3 Tips)
"Their installation guys were super professional and quick."(2 Tips)
"... able to find, and the delivery was quick and without problems. Overall..."(7 Tips)

107 Tips and reviews

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ErvinSeptember 15, 2016
Knew what he was talking about always will recommend for all my friends and family great service, I don't get the people who given only 3 stars it deserve more than 5 if it existed very happy camper.
flo hJuly 2, 2019
I had the most amazing buying experience ever! Chris Costa was sooooo knowledgeable and an all around superb sales person. I would refer ALL friends and family to him!
SonJune 9, 2016
The ordering process is very nice and easy. People are very friendly. But the main thing that was the most important to me - the prices!!! These guys can work on any budget. I am very satisfied!
Benskin56March 12, 2018
We ended up finding the exact right appliance for us at a great price. It was delivered and installed within days and now a month later we only wish we would've bought it sooner. Great experience
Fern ADecember 17, 2019
I came in last week for a consultation on remodeling my entire kitchen and got great help from the salesman. Within a few hours he helped me find exactly what would work for my space.
Kribon220April 6, 2017
Have worked w/ Long, a terrific salesman here for many years. He knows his products & always tries to get you the best deal. I really like this place for appliance shopping & if you go, ask for Long.
Lina SDecember 26, 2019
Their showroom and the quality of service impressed me. I was provided with full attention and importance to my purchase. I am very satisfied customer and definitely will shop at Universal again.
M. DunlopFebruary 12, 2018
Beyond grateful and amazed by how quick and easy our purchase process was here! They gave us a better deal than Home depot, Lowe's, Best Buy and everywhere else we had seen the same washing machine.
vecchioFebruary 28, 2018
Salesman helped us find the right washer-dryer combo that would help us save money on our monthly bill. So excited when they were delivered within a week and definitely happy with our purchases.
LivOctober 6, 2016
Just stopped by universal appliances was greeted by Sales person Daryl. He informed us of many options and styles to choose from. When we are ready to buy we will be back to see him.
Idap61May 14, 2019
I had a wonderful experience here, the sales person who helped me was very nice and patient. This was my first time at Universal appliance, i recommend it highly.
EliSeptember 18, 2019
Just got my whole kitchen appliances from this place and Edward the store manager was so much help he picked out the best of the best and my wife loves her new appliances .. Edward thank you again
perryApril 10, 2019
Had absolutely excellent experience. Bought a dishwasher appliance last year. Needed service for one of the parts. Was able to get it the same day. Tech was super professional and so nice to deal with
ZeldinOctober 9, 2019
I bought all my Thermador appliances from Universal Appliance and Kitchen Center. Amer was super helpful and accommodating even months after my purchase. Great service and competitive pricing.
Ram KoppaNovember 14, 2017
Mike at the plumbing department was nothing but great help and a pleasure to deal with. Mike was very on top of things and did what he said he would in a timely fashion to get the job done.
majarJuly 24, 2019
Great service. The day it arrived, the installer Alex worked hard to remove our old dishwasher (it wasn't easy) and install the new one so that it was exactly level. We were very pleased all around.
SudersanAugust 14, 2019
Universal had been recommended to me by friends & my decorator. Their attention during the purchase period w/ suggestions & answering questions was outstanding. Edward was patient when I made changes.
Tamaha56March 5, 2018
Amer was terrific. Not only did he give me the best price on all my appliances but he also found every available rebate. They are perfectionists and everything came out great. Thank you.
FlynnFebruary 20, 2018
Universal is the BEST! Dennis, my salesman was sensational getting me through the purchases of a refrigerator, range, washer/dryer and microwave to match everything! Universal aims to please!
Kos R.August 25, 2016
We worked with Edward and he was very knowledgeable. He helped us choose the right appliances and fill out the rebate forms. We would recommend anyone looking for appliances to ask for him.
novaJanuary 16, 2018
I consider dealing with Universal Appliance and Kitchen Center is easy and convenient. It truly was an excellent experience. I will definitely use them again and again and again!!
Karly HDecember 11, 2019
All of my purchased appliances work excellent and I am thankful for the help of the sales people at Universal that helped me make my right choices. I enjoy shopping at this store.
ErikaApril 23, 2019
Very happy with Universal Appliance and Kitchen Center! Amir, our sales associate spent a great deal of time helping us design and choose what we needed
Connie MachonNovember 14, 2019
I bought a Washer & Dryer at Universal Appliance. Very informative, no pressure sales with good and fair pricing. I'm very happy and will certainly buy them them again.
Terr21February 12, 2019
They repaired an appliance that was bought from another vendor and accommodated our request to have it repaired ASAP. We were very satisfied with the repairs and with their professional service!
MaudeJuly 17, 2019
I experienced amazing customer service here when shopping for a dishwasher. Edward in particular was very thorough and answered all of my questions, and made sure I made an informed decision.
Gina KJanuary 8, 2020
Needed a washer and a dryer as well as delivery & installation. The price was the best that my husband and I were able to find, and the delivery was quick and without problems. Overall very happy.
DawnCFebruary 5, 2019
Outstanding service after the sale. I've purchased my kitchen appliances from them 2 years ago. In my hood the know on the fan broke. I called them and within 3 hours I had a be knob installed.
Kelly HJanuary 2, 2020
I can tell you without a doubt Universal has the most knowledgeable & service oriented staff with the best prices in town to boot. They offer every appliance brand on the market
Mal200June 19, 2019
The store selection is huge & we were able to get all we needed. The delivery arrived on time & our installation guy was Mikhael who was very courteous & got the job done quickly & neatly.
KarmenAugust 28, 2019
I do not usually purchase items online, but I shopped around locally & could not find a better price. The appliance arrived on time & in ecellent shape. What more can I say? Thanks for great service!
TamaraApril 30, 2019
These guys are amazing. The prices were great and sales people were very helpful. And most importantly my appliances were delivered on time and installed the same day.
ButlerSeptember 8, 2016
Movses showed us various appliances in the store and built a package which would be in our budget. I would recommend this showroom for your appliances and MOVsES was a great SALESperson.
KerryJune 26, 2019
I've been purchasing from Universal for the last 10 years. They are always doing a very good job. Their sales guys and installers just great.
RosakmMarch 26, 2019
Recently purchased high-end kitchen appliances from Universal Appliance. The salesperson Shahan was outstanding - he was informative about the products and honest with his dealings.
Maoz770September 29, 2016
Where all dream kitchens and luxury bathrooms begin!! 5 stars for the high quality appliances and 10 stars for the friendly knowledgeable staff!
GuntherSeptember 5, 2019
All four of my products were shipped and received when promised. The shipment was well packed in original boxes and cello wrapped. I also saved over one thousand dollars after rebates.
Lenocappe16February 16, 2017
This is basically a "one-stop-shop" for kitchen and bathroom remodels, and we are VERY, VERY pleased that we found them and plan to use them for the remaining selections of our remodel.
Jotil24June 8, 2018
It is so nice to be able to go to a store and get personal attention. Their price points are the same as the box stores. I strongly recommend Universal Appliance!
JanelleJanuary 23, 2018
Go to Universal and see Long Trinh! He was a pleasure to work with, and is incredibly knowledgeable, thorough and competent. I couldn't recommend him or Universal more highly.
MM66April 2, 2019
We had a mishap with my order & when the going got tough management steeped up to the plate & made it right. This caused them to take a loss on my order but they have earned my continued business.
TammiSeptember 11, 2019
I recently purchased a Broan Alure III range hood in stainless steel finish from Universal Appliance and Kitchen Center. I was very pleased with their overall service.
Carissa SpencerJanuary 29, 2018
My wife and I are very happy with the services. This is the only place we will ever use for any kitchen/bathroom appliances. Highly recommended.
S. SchillerFebruary 26, 2019
excellent availability across a broad range of appliances and brands. excellent customer support on ordering, good customer follow-up after order.
NancyOctober 27, 2016
I needed a new air conditioner and wasn't sure which kind to get, but the salesperson I talked to helped me figure it out and I found a great unit for a price well within my range.
Melisa RMay 30, 2019
Customer service was great. Selection of appliances was great. I will return for future purchases to Universal Appliance and Kitchen Center.
RayMarch 20, 2018
Excellent prices & excellent service. If you're looking for professional service and more importantly professional advice, Universal Appliances is the right place!
HigbieaNovember 28, 2017
I highly recommend Universal Appliance. My salesperson Amer was very fantastic he gave me the best price and I was able to communicate with him through text message.
W GSeptember 25, 2019
I have recommended Universal to my family and friends. They really stand behind their products and service is a priority. Don't forget to ask for Movses.
purslayJuly 31, 2019
Extremely professional handling of a large appliance purchase, and top notch installation. We will buy all of our future appliance purchases through this outfit. Thanks!

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