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Impeccable service (as long as you have booked a Genius Bar appointment). Hardware fault within warranty period - got a new phone in less than 5 minutes with no fanfare or interrogation. A+ service.
Staff outnumber actual customers 100:1. Be warned, know what you want before you come here or the cult will claim you as one of their own and won't let you leave.
Guess what? If you dont like getting publi attention, do not go to the apple store because 1. There is a lot of people and 2. If you buy something the crowd randomly claps.
Freeze your credit card in an ice cream bucket and leave it at your mothers house before you enter this store. The temptations to spend up big are too huge!
Ridiculously chaotic. If you're 5 mins late for your appointment, they cancel it, but are more than happy to keep you waiting 20 mins when you're on time. And no, they're not geniuses.
Disappointed with the service here.. Long wait / disinterested rep - very different to the usual Apple Store experience (I'll buy my next MacBook Pro in Melbourne instead).
Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch... and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar.(Show more)