They charge a per-person tea charge as well as a table charge disguised as a charge for condiments. Go early on the weekends: lineup starts before they open (but large tables are generally available)
I was holding my wallet and putting the receipt back, I was looking inside for coin to tip, a young lady showed up in my back and YELLED:"You have not tip yet! That receipt does not include the tip!"
The manager apologized, however while I had this conversation with the manager, this young lady staff maintained being uncivil and kept shouting aggressively, so is the elder cashier in Cantonese.
Food quality has gone WAY done, and a small plate of suckling pig is $16 (it's a "walk-by" by one of the captains). Most server don't care about you. You'd be better off at Casa Victoria (Warden & 7).
I was so shocked by her manner and answered as she should be more patient as I was digging in my wallet for more tip, but as she yelled me, I told her that I do not believe that she deserved the tip.
ILL-MANNERED staff. They charged me for something I didn't order and I asked for a new receipt politely, the cashier was very hostile and kept shouting aggressively in Cantonese.
Dim sum quality has indeed gone down. Also the servers are ridiculous! Who makes the customer hold on to the dishes and walks away with it still in their hands?!? WTF?
Food quality compared to its sister restaurant Casa Imperial is sub par. Had Casa Imperial yesterday and Crown Prince today. Going back to Casa bc the taste is much better!
This young lady YELLED back :"THEN DON'T COME BACK TO THIS RESTAURANT ANYMORE!". I had to speak to the manager to express my frustration about the shocking demeanor and lousy attitude of his staff.
Service has gone bad. The older manager is not friendly when it comes to questioning problemed staff. Makes customers feel at fault for telling the problem
2.80 dim sum for S/M/L before 11 am. Pretty quality food but not too much selection. Interior is tres fancy. Weird fact: waitresses look like maids from maid cafes. :/