I was there for a workshop. The interior design is very elegant. The staff- however- are far from professional. The workshop was delayed for an hour simply due to mismanagement.
Clean and specious rooms, delicious breakfast and helpful staff. The fridge is empty so you can put your food. No snacks in the room. Every service is close to you.
The salads and the deserts in the buffet are decent, the hot dishes are not great and the meat is over cooked. Though I strongly recommend the Morocoan bath The therapist who performs it is Omar.
Nice hotel. This is the third time I stay here not just because of its proximity to my relatives in Riyadh but most importantly because of its comfy/nice rooms, great food, and outstanding staff. 👌
Their coffee drinks tastes like dust, they use bad quality of coffee beans, the sweets below average, the atmosphere is kind of relaxing except the slow service, not worth the minimum charge
Great location, nice decoration. went there for Sahour. average food, not much vareity. Managers, receptionests & workers are Indians who are NOT professional accompined with bad manners.
Very Bad food and service honestly I am disappointed. The waiters and their manager are very rude and unhelpful. It was an awful experience :(. Never again inshAllah.
The hotel service is bad, I wonder how this hotel is rated as 5 stars hotel !!!! I went to have a cup of coffee at 12:00 where I know the close the coffee shop at 00:30 ; they refuse to serve me !!!
They don’t understand ABC of customer service . When I asked for the duty manager ; they expect me to to go back and talk to him after he came back from his brake !!!!