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- Ahren BarbourAugust 28, 2014The VIP Lounge by Bubba Gump is small, hot and has a poor range of anything. Also, seems to allow anyone and everyone including children.
- Pre-arranging ground transportation makes things easier. Lots of options on the ground though when you arrive.
- Jazzie ChanelAugust 22, 2017They don't tell you much at security but you can keep your shoes on. But still take electronics out. They may do additional screening at the gates instead. Beware #
- Julius DJanuary 26, 2014This airport has supposed to have won "best airport in Latin America" 2 years running: but they removed the Prodigy Infinitum Internet, the 3G and cel service is terrible. Terminals in DF are better.
- Small but convenient airport. The ADO direct coach service to downtown Cancún will save you time and money (£3, 30 minutes). Beware, there is no free wi-fi.
- If there is some sort of rain, take an extra hour for your check in :)
- don’t lose your little immigration paper slip they give you when you land or it costs $30 USD for a new one as you’re departing back home, with no working ATMs or credit cards permitted. supreme
- Fabian HDecember 27, 2011If you need Wifi before boarding (check in area) go to restaurant Mara and order a coffee, they Will give you a code if you ask
- Have your papers all filled out and be ready to wait in line for immigration.
- Stanislav NemashkaloFebruary 10, 2016The worst airport in the world ! How can normal people meet friends or family that are arriving if they can't come to arrival zone. There is even no screen to see if the plane is landed.
- Mykola HuttaSeptember 14, 2013Don't exchange money at the airport. Rate is much better at the cities or hotels. Also duty free is extremely expensive. Buy all Mexican staff at wallmart. Have a good trip!
- The progress this airport has made in 5 years blows my mind.
- Abhishek BanthiaJanuary 15, 2023Plan for some extra time for the immigration and the car rental return :)
- Keelia MurphyNovember 19, 2013Counters don't turn on their lights until 3:30am, so don't bother showing up too early to that 5 or 6am flight. Starbucks doesn't open until 5:30am!
- Richard JohnsonFebruary 2, 2020Disgraceful that there is no drinking water refill station, and bottled water is ludicrously expensive
- Eddie NaseefApril 5, 2023Wi-Fi is straight trash. Even the one you pay for. 3 times to try an upload a tip. Nope 4 times
- If wanna access to the Business Lounge, your Priority Pass you must bring ;) #JustSaying
- For safety. If you have someone picking you up make sure they say your name first.
- Pianista TouriaOctober 5, 2013Should come very early before flight because it us very croweed and can spend 1h45 kn line
- Kait CrawfordNovember 4, 2012Hansel at Olympus transportation is THE MAN!! Oh and u can bring ur margaritas on the van
- Try the ranch eggs at Guacamole Mexican Grill, awesome!
- Elle BoogieeMay 15, 2011Eat before you get to the airport. A slice of pizza is $9US and a taco meal is $15US the prices r absurd.
- ADO buses the best option to get to Cancun city or playa del carmen :)
- Dubi LevinbaumNovember 5, 2012When flying with US airways, you must print your boarding pass at the annoying machines BEFORE standing in line to drop your bags off.
- Decent food options and plenty of opportunities for last minute souvenir shopping.
- Juan (John) TubertApril 12, 2012If you are in Cancun remember to have fun and visit Isla Mujeres and Chichen-Itza
- MrsCorksterMarch 14, 2015Airports in other resort destinations should follow this model. Familiar chains + local faves make it easy for everyone. Continuous improvements to infrastructure ensure seamless check-in process too.
- Jimmy Buffett's MargaritavilleAugust 22, 2013Welcome to Cancun. Welcome to a state of mind visit us to enjoy the best margaritas in town. Fins Up!
- Ray Michael SmithOctober 20, 2013At customs look at the lights and people in immigration booths when picking the line!!
- Julius DJanuary 26, 2014The food options in the departure lounge are appalling. Unless you like greasy pizza and hamburgers, there is nothing for you here. Except I did find one place selling a green banana for $17 pesos!
- Lynette ThompsonJuly 25, 2020If you have a hotel transfer booked, follow the instructions they give you. Do not believe someone if they say your ride didn't come. It's a scam, it'll cost you a ton!
- Joe JacobiSeptember 3, 2014"meeting place" restaurant is outside the terminal. once you leave the terminal, they don't let you back in.
- Erick GJune 8, 2018Be careful taking a bus from airport to Tulum or Playa del Carmen, pickpockets on the bus, they stole my laptop
- David UriegasSeptember 4, 2014Just a tiny little airport. Love the smell of the place once you get off the plane. Not many duty-free shops around though.
- Marko McNovember 13, 2016Bad!!Staff tried to book us in under someone elses name, girl at desk gave us separate seats at different ends of plane&stuck on plane for 1hr as electricity went off in terminal&they couldn't fix it!
- Drink alcohol, and lots of it! Welcome to Cancun! Enjoy it while it lasts, you fly back to Iowa in a few days!
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