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- Would have hoped for an rade@of the bathrooms during COVID but it was worse than ever
- Nice wine selection and really lovely place to wait for a flight
- Now that I am the mayor, we will spell it "champagne"... That is all
- Pretty terrible showing for a so-called ‘first’ lounge. Overcrowded, horrible buffet (order off the menu), spotty service. Avoid if you can.
- Sunday morning breakfast and service is consistently the worst of the week. Plan to eat outside
- Travelex exchange is usually very quiet. No need to queue like in the main terminal
- Why do BA staff never apologise when they make a mistake. (Sapphire member).
- Kari KallonenMarch 14, 2011Reason or other, wi-fi dont work with several iOS (Apple 4.2v) devices. Hmmm...
- I find it incredible that every seat doesn't have a power outlet. Come on BA in this day and age EVERYONE in the lounge has either a mobile, tablet or laptop if not multiples of each.
- Norel GnensrnoebAugust 23, 2015This lounge is appalling! Mouse droppings accumulated around the seating near the buffet, seriously damaged bathroom stalls and overflowing busing carts. A hazard to human health.
- Vipul SwarupFebruary 15, 2011If you are vegetarian you will be disappointed with food selections here. Eat somewhere else and come.
- Jeffrey-Ryan B.October 28, 2014This lounge is only for the passengers that are ticketed and confirmed in the First Class cabin on a long-distance flight that offers a three cabin layout xx
- The Club lounge upstairs is actually a better space. It has more life and is less formal. Much better way to start a trip.
- Make use of the arrival showers if you have the time
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