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- There are 2 service bays! The west bay, off Pearl St., has better trained mechanics on complicated cars like hybrids, than the other bay, according to the lady who answered the phone there.Upvoted Oct 3
- Theresa is amazing! If you want excellent service and someone who knows alot, go to her. She is in the far left desk inside Toyota in the service dept. Also, ask her about coupons and discounts!
- Every worker I see driving someone's car for service, they are talking on the phone. Not cool!
- There's a Yelp Deal that will save $25. However, must be shown to service manager who is in charge of your service. Cashier does not have the power to apply the discount on her own.
- Alexandra FroehlichNovember 23, 2012Already waiting 15min for the car. Wonder how many more Ill be waiting. Lack customer care.
- Alexandra FroehlichDecember 29, 20132 times now there have been issues with the service department. Not handling issues their employees create. Horrible service.
- Nia OlmedaJanuary 15, 2012I've been waiting with my car at the service dept for over 15 mins and nobody has even said "hello" or "sorry for the wait." Very disappointed.
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