- emack
- club level
- water taxi
- swimming pool
- good service
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- Hard Rock Hotel at Universal OrlandoJanuary 6, 2014We offer complimentary water taxis, shuttle buses, and walking paths to both Universal Orlando Resort theme parks and CityWalk®. That totally rocks! Read more
- Kitchen restaurant has great food, u get express passes unlimited for the time of your stay at Universal, island of adventure and volcano bay, 5mins walk to universal or 10 on the boat
- Pretty much everything, but I'm a huge hard rock fan, we just had dinner at the kitchen I had the kitchen burger, fantastic my wife had pasta, all very tasty and very well presented, service very good
- Great hotel, super close to Universal Studios and the Citywalk. If you stay at the Hard Rock Hotel you get express passes to Universal for free, you still need to buy theme park tickets though.
- Great hotel, perfect for Universal Walk and theme parks. Plenty of food and drink options in the hotel. For a treat, grab a steak in the Palm. It was amazing!
- Take a walk around and look at all the rock memorabilia around the hotel- also they have THE BEST shampoo/conditioner/body wash! You can buy it in the lobby store if you want more for home ☺️
- Magical Stroller RentalsSeptember 27, 2012Universal Studios wait times today are not too bad. If you have a chance, stop in Mythos for lunch, #1 rated theme park restaurant in the world and the Palm for dinner.www.magicalstrollerrentals.com
- Roy FloydSeptember 4, 2012Great place to stay, great entertainment pool side, good service, and beautiful rooms. And you can't beat the fast passes to the theme parks.
- Jasiu CzerwonkaSeptember 13, 2014Great option when visiting Universal Studios - there is a boat which will take you there and you can get a fast pass for free. Wifi is rathet slow though
- Just Sayin’March 10, 2014I think everything about this hotel is amazing, especially if you love rock ‘n’ roll. Although nightly it is very expensive, I believe it's worth it.
- Take some time to explore the amazing memorabilia on display. Not only in the Lobby and Velvet Bar but throughout the different floor levels and eateries!
- Barry RJune 8, 2011Free wifi throughout ! drinks ny the pool have a 18% service already added in. Great hotel, good service. Perfect for the park, express lines for residents make it even better. Check out the Kitchen !
- Fernando RevecoMay 30, 2016The whole ambient is very cool! If you want to be close to Universal Studio in style, this is the place!!!
- Hotel has free wi-fi, delicious restaurants (and room service), east and efficient access to the Universal Parks, and tons of character. Loved it.
- Dwayne KilbourneAugust 26, 2012If you are not using valet parking, be sure to find a parking spot closest to the [never-ending] stairwell in the self-parking lot ~ there's no elevator for your convenience!
- Darren MichaelJanuary 8, 2012My daughter was sick overnight and the housekeeping staff not only didn't complain about the horriblemess (and smell) but also sent up chicken soup and a get well soon card! What a great team @HRH!!!
- Great rock atmosphere. You can borrow guitars and amps, and the Velvet Sessions are always fantastic.
- Tonya BurrusFebruary 10, 2015Be sure to walk around the entire property and check out all the memorabilia! It's great! First class hotel!!!
- Philippa MooreSeptember 15, 2014Awesome fun, and big family suite rooms with a friendly vibe. Water taxis to Universal are fab.
- Kenny JacksonFebruary 28, 2018Awesome suite everyone was cool asf especially bellhops & the valet the water taxi ftw
- Nick FertigJuly 10, 2012The a/c in the room is on a "green" setting. There's a motion sensor and if it doesn't sense you, the temperature defaults to 72. If you like it colder, call the front desk and have them override it
- Dwayne KilbourneApril 13, 2013Waiting in long lines at the parks is reason enough to fork over the bucks to stay on site... this spot is a great choice!
- Anita HadiJanuary 27, 2015You get a free express pass at Universal Studios as a guest of the hotel. That saved us a lot of time.
- Hard Rock Hotel at Universal OrlandoDecember 4, 2013Don't miss HOLIDAYS in The Kitchen.! Nightly Fridays in December: Magician, Santa Visits, Movies in the “Kid’s Crib.” Way cool!
- Anna GilbertDecember 22, 2013The bathrooms are really dated. A small bath with a fixed shower head and a shower curtain. It's like 1972. On the upside the beds are very comfy.
- KC TrendsFebruary 18, 2013Don't use the Hertz car rental booth in the lobby, instead call Hertz it will save you $50-$100 per day. Nice try Hertz guy but your foolish games will only get you a bad review!
- Ashley TDecember 27, 2015Madonna (the Concierge) sent me on a wild goose chase to the business center at the Portofino. They were closed an hour before she sent me there 😡
- Triple check their room availability. The night we arrived to my confirmed reservation they had spread would out my room!!
- Gayle SchultzMay 29, 2013Awesome lush grounds and great parking staff. Quiet yet close to everything
- Dwayne KilbourneApril 16, 2012Stay here and don't forget to check out its nice pool... underwater music and a nice little water slide!
- Angelo DirectoOctober 4, 2011The Kitchen is a great place to eat. The burger after its namesake is AWESOME. Really a 2-person burger. Maybe 3 even.
- Stay at one on-site hotel, enjoy complimentary access to the pools and amenities at the other two on-site hotels (just be sure to carry your room key with you).
- Go into the Rock Shop on the 3rd floor and check out the signed prototype of Gene Simmons' axe bass. A true piece of rock history!
- Adam BehrendtAugust 30, 2013Honestly, while I was checking into this hotel, Modern English was performing live behind me. Really cool.
- It is a 5 minute walk from the pool gate at Hard Rock to the turnstiles at Universal Studios Florida. If you want to stay close to Universal, this is it!
- Magical Stroller RentalsAugust 31, 2012Great lobster special until Sunday. Best lobster around. $45.00 for a 3 lb nova scotia lobster. Better than Maine lobsters.
- tgreyMay 11, 201430 dollars per round of drinks for 2 people is absolutely insane. Food is expensive too, but the portions are big. Lots of comments say WiFi isn't free in rooms, but it is, at least for slow access.
- Must stay club level for great happy hour and snacks and pop all included by staying club level
- Martín SantiváñezApril 29, 2014Great rooms and great food. Everything ok except for the park and its cost.
- Virginia RoseFebruary 15, 2013The fruit& cheese platter is delicious...but only the cheddar is good. Every other cheese is gross and ONE STINKS hehe
- James MulladyApril 29, 2012If you have kids you MUST stay on the Club Level. Breakfast, snacks and cocktails FREE!!
- Fun hotel, 5 minute walk to Universal Studio's. I would not do the park without the Express Pass.
- Marina PolachekMarch 27, 2011Close to the Universal Parks, good food, close to CityWalk, easy access to pretty much everything in the area
- Tyler SupernorOctober 6, 2014Everything here is so sick, and we haven't even checked in to our room yet!
- Jeff BredbennerMay 31, 2011Great location, awesome rooms, excellent service, great food.. can't beat it for the cool factor either
- Bart BroertjesApril 9, 2013Eh!? Having to pay $1.50 for an in-room cup of joe we make ourselves? At this rate, coffee really should be complimentary... Same as parking: $18.- per night. Will it be washed?