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Hard Rock Hotel at Universal Orlando

Hard Rock Hotel at Universal Orlando

Resort and Hotel
Orlando
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8.9/10
464
ratings
  • Stars
  • Tips
    Craig M.
    "express passes unlimited for the time"(5 Tips)
    Sari C.
    "try the kitchen restaurant, it is the best hotel restaurant out of all..."(3 Tips)
    Tyler F.
    "club level for great happy hour"(4 Tips)
    Kenny J.
    "cool asf especially bellhops & the valet the water taxi ftw"(3 Tips)
Tips and Reviews icon97 Tips and reviews
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  • Hard Rock Hotel at Universal Orlando
    We offer complimentary water taxis, shuttle buses, and walking paths to both Universal Orlando Resort theme parks and CityWalk®. That totally rocks! Read more
  • Craig M.heart icon on user image
    Craig MandersonOctober 16, 2017
    Been here 5+ times
    Kitchen restaurant has great food, u get express passes unlimited for the time of your stay at Universal, island of adventure and volcano bay, 5mins walk to universal or 10 on the boat
  • Craig M.heart icon on user image
    Craig MandersonOctober 16, 2017
    Been here 5+ times
    Pretty much everything, but I'm a huge hard rock fan, we just had dinner at the kitchen I had the kitchen burger, fantastic my wife had pasta, all very tasty and very well presented, service very good
  • Will D.heart icon on user image
    Will DickersonMay 9, 2017
    Been here 5+ times
    Great hotel, super close to Universal Studios and the Citywalk. If you stay at the Hard Rock Hotel you get express passes to Universal for free, you still need to buy theme park tickets though.
  • James P.heart icon on user image
    James PartonMay 1, 2017
    Been here 5+ times
    Great hotel, perfect for Universal Walk and theme parks. Plenty of food and drink options in the hotel. For a treat, grab a steak in the Palm. It was amazing!
  • Noelleheart icon on user image
    NoelleSeptember 30, 2014
    Been here 25+ times
    Take a walk around and look at all the rock memorabilia around the hotel- also they have THE BEST shampoo/conditioner/body wash! You can buy it in the lobby store if you want more for home ☺️
  • Magical Stroller R.
    Magical Stroller RentalsSeptember 27, 2012
    Universal Studios wait times today are not too bad. If you have a chance, stop in Mythos for lunch, #1 rated theme park restaurant in the world and the Palm for dinner.www.magicalstrollerrentals.com
  • Roy F.
    Roy FloydSeptember 4, 2012
    Great place to stay, great entertainment pool side, good service, and beautiful rooms. And you can't beat the fast passes to the theme parks.
  • Jasiu C.
    Jasiu CzerwonkaSeptember 13, 2014
    Great option when visiting Universal Studios - there is a boat which will take you there and you can get a fast pass for free. Wifi is rathet slow though
  • Just S.
    Just Sayin’March 10, 2014
    I think everything about this hotel is amazing, especially if you love rock ‘n’ roll. Although nightly it is very expensive, I believe it's worth it.
  • Ashley E.
    Ashley EdwardsAugust 29, 2013
    Been here 50+ times
    Take some time to explore the amazing memorabilia on display. Not only in the Lobby and Velvet Bar but throughout the different floor levels and eateries!
  • Barry R.
    Barry RJune 8, 2011
    Free wifi throughout ! drinks ny the pool have a 18% service already added in. Great hotel, good service. Perfect for the park, express lines for residents make it even better. Check out the Kitchen !
  • Fernando R.heart icon on user image
    Fernando RevecoMay 30, 2016
    The whole ambient is very cool! If you want to be close to Universal Studio in style, this is the place!!!
  • Kelsey G.heart icon on user image
    Kelsey GiroirOctober 23, 2017
    Been here 5+ times
    Hotel has free wi-fi, delicious restaurants (and room service), east and efficient access to the Universal Parks, and tons of character. Loved it.
  • Dwayne K.heart icon on user image
    Dwayne KilbourneAugust 26, 2012
    If you are not using valet parking, be sure to find a parking spot closest to the [never-ending] stairwell in the self-parking lot ~ there's no elevator for your convenience!
  • Darren M.
    Darren MichaelJanuary 8, 2012
    My daughter was sick overnight and the housekeeping staff not only didn't complain about the horriblemess (and smell) but also sent up chicken soup and a get well soon card! What a great team @HRH!!!
  • Leighann S.heart icon on user image
    Leighann SubeczDecember 6, 2018
    Been here 10+ times
    Great rock atmosphere. You can borrow guitars and amps, and the Velvet Sessions are always fantastic.
  • Tonya B.heart icon on user image
    Tonya BurrusFebruary 10, 2015
    Be sure to walk around the entire property and check out all the memorabilia! It's great! First class hotel!!!
  • Philippa M.
    Philippa MooreSeptember 15, 2014
    Awesome fun, and big family suite rooms with a friendly vibe. Water taxis to Universal are fab.
  • Kenny J.heart icon on user image
    Kenny JacksonFebruary 28, 2018
    Awesome suite everyone was cool asf especially bellhops & the valet the water taxi ftw
  • Nick F.
    Nick FertigJuly 10, 2012
    The a/c in the room is on a "green" setting. There's a motion sensor and if it doesn't sense you, the temperature defaults to 72. If you like it colder, call the front desk and have them override it
  • K M.heart icon on user image
    K MukaMarch 20, 2015
    If you stay on property you get express passes! :-)
  • Pedro H.
    A Must If You are in universal. Come after the park close
  • Dwayne K.heart icon on user image
    Dwayne KilbourneApril 13, 2013
    Waiting in long lines at the parks is reason enough to fork over the bucks to stay on site... this spot is a great choice!
  • Anita H.
    Anita HadiJanuary 27, 2015
    You get a free express pass at Universal Studios as a guest of the hotel. That saved us a lot of time.
  • Hard Rock Hotel at Universal Orlando
    Don't miss HOLIDAYS in The Kitchen.! Nightly Fridays in December: Magician, Santa Visits, Movies in the “Kid’s Crib.” Way cool!
  • Craig M.heart icon on user image
    Craig MandersonOctober 16, 2017
    Been here 5+ times
    Cocktails to die for, food and atmosphere amazing
  • Anna G.
    Anna GilbertDecember 22, 2013
    The bathrooms are really dated. A small bath with a fixed shower head and a shower curtain. It's like 1972. On the upside the beds are very comfy.
  • KC T.
    KC TrendsFebruary 18, 2013
    Don't use the Hertz car rental booth in the lobby, instead call Hertz it will save you $50-$100 per day. Nice try Hertz guy but your foolish games will only get you a bad review!
  • Ashley T.heart icon on user image
    Ashley TDecember 27, 2015
    Madonna (the Concierge) sent me on a wild goose chase to the business center at the Portofino. They were closed an hour before she sent me there 😡
  • BronzeAgeheart icon on user image
    BronzeAgeJanuary 4, 2015
    Been here 5+ times
    Triple check their room availability. The night we arrived to my confirmed reservation they had spread would out my room!!
  • Gayle S.heart icon on user image
    Gayle SchultzMay 29, 2013
    Awesome lush grounds and great parking staff. Quiet yet close to everything
  • Dwayne K.heart icon on user image
    Dwayne KilbourneApril 16, 2012
    Stay here and don't forget to check out its nice pool... underwater music and a nice little water slide!
  • Angelo D.
    Angelo DirectoOctober 4, 2011
    The Kitchen is a great place to eat. The burger after its namesake is AWESOME. Really a 2-person burger. Maybe 3 even.
  • Orlando Informer
    Orlando InformerOctober 27, 2010
    Been here 10+ times
    Stay at one on-site hotel, enjoy complimentary access to the pools and amenities at the other two on-site hotels (just be sure to carry your room key with you).
  • Rich L.
    Rich LaBombardAugust 6, 2011
    Been here 25+ times
    Go into the Rock Shop on the 3rd floor and check out the signed prototype of Gene Simmons' axe bass. A true piece of rock history!
  • Adam B.heart icon on user image
    Adam BehrendtAugust 30, 2013
    Honestly, while I was checking into this hotel, Modern English was performing live behind me. Really cool.
  • Orlando Informer
    Orlando InformerOctober 18, 2010
    Been here 10+ times
    It is a 5 minute walk from the pool gate at Hard Rock to the turnstiles at Universal Studios Florida. If you want to stay close to Universal, this is it!
  • Magical Stroller R.
    Great lobster special until Sunday. Best lobster around. $45.00 for a 3 lb nova scotia lobster. Better than Maine lobsters.
  • tgrey
    tgreyMay 11, 2014
    30 dollars per round of drinks for 2 people is absolutely insane. Food is expensive too, but the portions are big. Lots of comments say WiFi isn't free in rooms, but it is, at least for slow access.
  • Tyler F.
    Tyler FehrSeptember 20, 2011
    Been here 10+ times
    Must stay club level for great happy hour and snacks and pop all included by staying club level
  • Martín S.
    Martín SantiváñezApril 29, 2014
    Great rooms and great food. Everything ok except for the park and its cost.
  • Virginia R.heart icon on user image
    Virginia RoseFebruary 15, 2013
    The fruit& cheese platter is delicious...but only the cheddar is good. Every other cheese is gross and ONE STINKS hehe 
  • James M.
    James MulladyApril 29, 2012
    If you have kids you MUST stay on the Club Level. Breakfast, snacks and cocktails FREE!!
  • Lisa J.heart icon on user image
    Lisa JansenJanuary 23, 2013
    Been here 5+ times
    Fun hotel, 5 minute walk to Universal Studio's. I would not do the park without the Express Pass.
  • Marina P.
    Marina PolachekMarch 27, 2011
    Close to the Universal Parks, good food, close to CityWalk, easy access to pretty much everything in the area
  • Tyler S.
    Tyler SupernorOctober 6, 2014
    Everything here is so sick, and we haven't even checked in to our room yet!
  • Shaun W.
    Shaun WilliamsApril 16, 2015
    Been here 5+ times
    Looks great, sounds great, is great! Enjoy!
  • Jeff B.
    Jeff BredbennerMay 31, 2011
    Great location, awesome rooms, excellent service, great food.. can't beat it for the cool factor either
  • Bart B.
    Bart BroertjesApril 9, 2013
    Eh!? Having to pay $1.50 for an in-room cup of joe we make ourselves? At this rate, coffee really should be complimentary... Same as parking: $18.- per night. Will it be washed?
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