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Hotel Zena, a Viceroy Urban Retreat

Hotel Zena, a Viceroy Urban Retreat

Hotel
Downtown-Penn Quarter-Chinatown, Washington
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7.5/10
175
ratings
  • Stars
  • Tips
    china
    "point the rooftop bar"(9 Tips)
    Ed
    "free wine and munchies in the lobby"(4 Tips)
    Jeff H.
    "beautiful views from the rooms facing Thomas Circle."(2 Tips)
    AFAR Media
    "urban chic with a bit of James Bond"(2 Tips)
Tips and Reviews icon64 Tips and reviews
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  • Victor M.
    Victor Miyakawa SolísSeptember 6, 2014
    This hotel is different, good different. Decor in rooms is almost unique. Courteous staff, good location. You should stay here at least once if you are in the DC area. Great lounge (rooftop).
    Upvoted Feb 11
  • Jeff H.
    Jeff HopperJuly 27, 2018
    Been here 10+ times
    Great location and beautiful views from the rooms facing Thomas Circle. Had great service from the staff throughout my 5 night stay.
    Upvoted Mar 17
  • Paulien Z.heart icon on user image
    Paulien ZomerApril 7, 2015
    Great place to stay if you want to explore the city. If you want the free bikes the hotel provides (only 3), you have to be early!
  • AFAR Media
    AFAR MediaAugust 4, 2014
    Situated along Thomas Circle, this centrally-located Klimpton boutique hotel mixes urban chic with a bit of James Bond cool to a vibrant crowd. Read more
  • Matt S.heart icon on user image
    Matt SmallFebruary 17, 2015
    Been here 10+ times
    Checking in was quick and easy. My room is modern and comfortable with a terrific view. Kareem at the front desk was friendly, helpful and professional.
  • chinaheart icon on user image
    chinaJune 1, 2015
    Great views from the rooftop but the pool closes at 5:00 (at which point the rooftop bar opens up).
  • Tavon ..heart icon on user image
    Tavon .May 7, 2017
    Great location. Unique room, especially the bathroom. Outstanding toiletries provided. The front desk was really friendly.
  • Kira S.
    Kira SchlesingerAugust 13, 2013
    They serve wine and light snacks in the lobby from 5-6. Great hospitality and a chance to relax after a long day.
  • Mike K.heart icon on user image
    Mike KulickJune 24, 2016
    Warning: opening the half-bottle of (usually) cheap, mini fridge wine in your room will cost you more than $25! Welcome to DC.
  • Ryan
    RyanNovember 16, 2012
    Been here 5+ times
    Free wi-fi and $10 "raid the mini-bar" credit with InTouch membership and a complimentary wine reception from 5-6 every evening. Great views from the rooftop bar/pool.
  • John G.
    John GrosecloseJuly 17, 2012
    Really nice hotel but you have to order ice from the front desk since there are no ice machines. No coffee maker in the room either. Other than that very modern look, nice staff.
  • itsHECTORNOWheart icon on user image
    itsHECTORNOWNovember 16, 2013
    Great place to stay. Beautifully modern rooms but still very cozy. Super friendly and helpful staff.
  • Lisa
    LisaFebruary 20, 2012
    Been here 5+ times
    The hotel is great but some of the parking staff are extremely rude! Also the employees like to hang out with their cars in the one loading/unloading space making it difficult to check in/out easily!
  • Jake A.heart icon on user image
    Jake AndrewJuly 26, 2017
    Great pool, good size room. Somewhat unreliable housekeeping. Sometimes design trumped function.
  • Danielle H.heart icon on user image
    Danielle HotardJanuary 3, 2016
    it's quiet, and the location was great for my trip. however, the Wi-fi worked about <5% of the time
  • Edheart icon on user image
    EdJanuary 19, 2016
    Nice boutique hotel, free wine and munchies in the lobby everyday from 5 to 6
  • Liana B.
    Liana BuenaventuraAugust 18, 2013
    Incredibly friendly staff, complimentary wine from 5-6, fun touches in the room...great place to stay!
  • Jackie G.heart icon on user image
    Jackie GordonDecember 27, 2014
    Excellent friendly staff. Beautiful room. We always love a Kimpton hotel.
  • Sheryl A.
    Sheryl AllenApril 16, 2013
    Great staff. Free wine every night between five and six.
  • Timothy S.
    Timothy StateJuly 6, 2013
    Been here 10+ times
    Hope that the elevators are working properly. During our stay only two of the three were in use and hotel staff were using them for their needs as well. Waiting for an elevator grew really old.
  • Sharon P.
    Sharon ParkSeptember 5, 2010
    Been here 5+ times
    Nice hotel, however the pool closes at 5 pm so they can open the rooftop bar which is a little bit of a bummer.
  • Lars R.heart icon on user image
    Lars RutqvistJanuary 19, 2015
    The Happy Wine Hour in the lobby at 5 pm is a must
  • HB C.
    HB CAugust 19, 2012
    Drinks are good, but pricey! Nice spot, DJ was on point! No cover or dress code is a plus!
  • Felecia R.heart icon on user image
    Felecia RobinsonJuly 29, 2017
    Service was friendly and fast! Our server was Great!
  • JP V.
    JP VdwallAugust 3, 2019
    They overbook rooms so we ended up having to find another hotel at midnight! No compensation whatsoever, just an apology. Really bad experience and horrible customer service...
  • Lisa
    LisaFebruary 21, 2012
    Been here 5+ times
    Parking staff here can be VERY rude and combative. They like to park their personal cars in the one load/unload space available so they can chat with their friends.
  • Brendan
    BrendanOctober 24, 2010
    Been here 5+ times
    Awesome hotel. Great staff too. Had an issue with my first room and got upgraded to an amazing room.
  • Xavier M.
    Xavier MotleyJanuary 18, 2010
    i booked through hotels.com & got a rate cheaper than budget hotels.the hotel design is amazing.if you arrive on sunday, please enjoy the sushi in the attached restaurant.try to get a view facing 14th Read more
  • Abe L.heart icon on user image
    Abe LiaoMarch 20, 2013
    Been here 25+ times
    Free blazing fast Wi-Fi for Kimpton InTouch Members. Free to sign up. Check out the hotel site for details.
  • Thompson Hotels
    Thompson HotelsMay 10, 2011
    The Woodward and Bernstein Meeting Rooms are perfect for groups from 10 to 80 people.
  • Timothy S.
    Timothy StateJuly 3, 2013
    Been here 10+ times
    Super comfortable hotel that is inspired by a 1960s James Bond movie.
  • Matt S.heart icon on user image
    Matt SmallMarch 5, 2015
    Been here 10+ times
    Another blast of wintry weather means another comfortable stay at The Donovan.
  • Taylor B.
    Taylor BurtonAugust 29, 2017
    If you're looking for a hotel with good customer service this is not the place
  • Alyssa B.heart icon on user image
    Alyssa BereznakMarch 14, 2015
    spy themed with a kickass sushi restaurant downstairs.
  • Jennifer R.heart icon on user image
    Jennifer RosowskiMay 14, 2014
    Beds are uncomfortable. Not enough water pressure...shower was more like a drizzle. Elevators are very slow. Seems more effort was put into aesthetics than comfort.
  • Abe L.heart icon on user image
    Abe LiaoApril 1, 2013
    Been here 25+ times
    Get excited! Refreshed Rooftop slated to open middle of May! More details to come for sure. -The Mayor
  • Ta O.
    Ta OwensApril 9, 2012
    This place has a nice swag to its layout... Definately cozy
  • Claire E.heart icon on user image
    Claire EllenFebruary 20, 2015
    The hot coco in the morning is heavenly
  • Robert G.heart icon on user image
    Robert GarlandMarch 3, 2017
    Location rooms, food
  • Iya H.heart icon on user image
    Iya HusseinJuly 24, 2016
    Super rooftop
  • Dan S.
    Dan SwensonOctober 8, 2014
    The shower water pressure is similar to 20 forest elves peeing on you.
  • Hotel Tonight
    Hotel TonightApril 6, 2011
    Sleek decor at this happening hotel. The rooftop pool lounge boasts DC's most fashionable crowd.
  • Tiffany
    TiffanyMay 12, 2014
    Perks: social rooftop
  • Hunter A.
    Hunter AndersonFebruary 15, 2013
    Inner Circle members get $10 credit to the minibar
  • Scott S.
    Scott S.January 29, 2011
    Great room. Great view. Horrible parking, $40 valet only option. No free wi-fi in your room. Bit snobby.
  • Colin
    ColinFebruary 15, 2012
    The conference wifi signal has free access.
  • Gary B.heart icon on user image
    Gary BarberSeptember 17, 2016
    Excellent! Let's do it again!
  • Jake J.heart icon on user image
    Jake JoraanstadFebruary 7, 2015
    Amazing place
  • Jeff K.
    Jeff KilarskiJune 15, 2011
    Great hotel. Nice room quiet
  • Mo D.
    Mo DysonAugust 8, 2011
    The free Internet code previously mentioned is invalid. They change it weekly FYI.
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