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Hard Rock Hotel & Casino Punta Cana

Resort, Hotel, and Casino

El Macao

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9.3^/10

1,051

ratings

"Awesome vacation place!!"(8 Tips)
"Best place to stay in Dominican Republic."(5 Tips)
"But I hate(!) resort credits system."(4 Tips)
"Loved the casino and the zip line excursion."(4 Tips)

103 Tips and reviews

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Adriana LemeAugust 13, 2016
Perfect! Good people, fantastic rooms and everything is so clean. Pools and beach are awesome! Excelent food too (ciao is the best) No doubts that this is the best place to be #ThisIsHArdRock
Upvoted Nov 17
Joanne MoussaOctober 20, 2017
My husband & I stayed here for our honeymoon, double jacuzzi in the room, all inclusive food & drinks, free room service, beach towels, day & night entertainment, 11 pools, Caribbean beach ❤️
Upvoted 2 weeks ago
John HylandAugust 16, 2014
Been here 10+ times
I like this place a lot. 2nd trip. I'm a big guy and it's like a cruise only with a lot of space and few lines. That will make sense to many.
Brian WilliamsJuly 14, 2017
Been here 5+ times
HUGE property with a ton of pools, incredible Beach not to mention all the Pool Bars. (A few swim up as well. Pick from the active, pool scene to the chill and relax pool scene.
Bob BourdeauMay 19, 2013
I've never experienced service like this before. The Dominican people are nothing less than inspiring. Always happy, eager to help, ever attentive, very kind. Hotel awesome. Theatre blech. Food great.
Upvoted 1 week ago
Chris BurnsApril 26, 2015
Awesome rooms. Huge hotel with plenty of restaurants to choose from. Food is so so. Loved the casino and the zip line excursion.
Ismael CruzNovember 7, 2018
Been here 5+ times
Like the place, only draw back is that trolley you have to take everywhere because it’s a huge place. Loved that they have entertainment for all ages. Good customer service.
Matthew WoodOctober 1, 2013
Been here 5+ times
Best restaurants are toro (try the rib eye! With jacket and sour cream) ZEN and ipanema for Brazilian meats cooked beautifully.. Pizza place is dire.. Italian so so and Mexican a let down.
Rodrigo FarathJanuary 24, 2016
I / we love the smell and the spirit of the All Inclusive Hard Rock Hotels!!! Really good entertainment for single, couple or family!!
Tim QDecember 11, 2013
Ciao Restaurant - ask for Teofilo(Teo), Edgar & Alfredo- they are the "A" team! Fast, smart, entertaining, nice, and they speak pretty much every language known to man!
James PittmanJanuary 28, 2017
Food is great! Room is very spacious and comfortable! The beach and pools are fantastic. Has everything you need!
Jana PanganibanDecember 8, 2011
Try the Churrasco at The Market for dinner, so delish! Luis and Ariel were our waiters there, they were great! Also try the Orange ice cream at the Ice Cone tastes like an Orange Julius!
Jana PanganibanDecember 8, 2011
hotel was great, but watch out when you try to book tours at the website like I did. If you do, wait til you get to the hotel to book! I booked with Brahman Tours and they never got in touch with us!
Ted HavillMay 28, 2013
Beware the sand fleas on the beach at night and early morning, or right after rain. Your feet/legs will get all bitten up. Don't bring your towels back to your room!
Suzanne CastilloJuly 11, 2013
Well this five star hotel has everything you can imagine and all inclusive is all inclusive...unbelievable and yet for me it's top of the line...
John HylandAugust 19, 2014
Been here 10+ times
A great vacation here. Large space. Great for runners and walkers. Clean and well kept.
Peter RininslandApril 28, 2012
Been here 5+ times
For breakfast go to the market restaurant. Lunch is great in El Toro. For dinner check out the Isla and don't miss the live cooking in the Zen
Leo WanJune 13, 2012
The spa is simply amazing. The pre-treatment pool, shower, steamroom, etc. are off the charts! Do show up 1 hour before your appointment to enjoy everything.
Christian HinckleOctober 30, 2014
Best place to stay in Dominican Republic. They always have something fun going on and drinks are always flowing.
Daniella. 🌻October 4, 2015
Been here 5+ times
The food is really good, definitely a great place to spend your vacations. 😍
KateMarch 4, 2016
A good place for a vacation in Dominican Republic. But I hate(!) resort credits system. Just a trick 🙅🏼
Matthew WoodOctober 1, 2013
Been here 5+ times
Head for the Eden pool a couple of times during your stay. It's like a boutique pool within a resort and a welcome rest-bite.
Jason MatthewsJanuary 14, 2013
This place is huge! Great design and services. Casino is definitely entertaining. I'll be back to this resort...and I hate resorts!
Carlos Cunha FilhoJuly 27, 2013
Been here 5+ times
If you play guitar, go to the main lobby and look for a fender booth, you can lend a guitar for 2 days free of charge to play in your room!
Tony WesselmanApril 10, 2016
Eden Pool. Best place for adults to hang out.
Kiddnation - KKITMMarch 16, 2012
This was the location of our Family Vacation in 2011. The entire show was broadcast from the resort. Being in Punta Cana makes waking up early a whole lot easier! Visit the Hard Rock Hotel and Casino!
Ray HostetlerFebruary 24, 2012
Hit the maid button each time you leave your room and they'll clean it every time, anytime during the day/night!
Centre HolidaysFebruary 24, 2012
If you wish to be on the beach and away from kids, go for building 1a , 2a, 2a or 4a. Building 5 B was the perfect medium between the main building and the pool/beach.
Ted HavillMay 28, 2013
If you do not tip your mini-bar person big the first day, don't expect to see him back....ever. Right Javier? BTW housekeeping is awesome.
NieceyFebruary 10, 2012
Hotel rooms are nice. Food is average. And I wish ppl will stop saying things about the beach like hard rock created it smh. It's great and the palapas are free! Most places you pay for that.
Rita MMarch 17, 2015
Been here 5+ times
Very friendly staff, pool and beach are a dream.
KristinApril 5, 2014
Bring your own large cup for drinks! They will refill whatever you have. Saves you trips to the bar!
Reza HekmatMarch 23, 2014
Been here 5+ times
Stay at the Iberostar Grand, same price, much more luxury, and much friendlier front desk staff.
Robert FultonApril 17, 2017
Head for the Eden pool. It's "Adults Only". No kids allowed.
Anthony WilliamsJuly 6, 2016
Great hotel considering it isn't adult only, like a dominican vegas..., gotta hit the Eden pool...
Shawna HowellFebruary 10, 2014
This place rocks! Pictures with the parrots until 5:00pm and the monkey visits on Tuesday night.
Edie Anne PelletierJune 16, 2012
Been here 5+ times
This room was our home. Beautiful great service and homey. Scentsy got me here and I hope I can come back!
Diego FJune 14, 2017
Been here 10+ times
Lots of pools and lots of food. Very professional. Resort credits are almost worthless
Curt HaaseDecember 29, 2013
Trams are not necessary!!! Easy to walk everywhere (burns off the excess food from all the restaurants!)
Don BergamyMarch 26, 2015
Place is beautiful. Service is great!!!! Food not so great....😩
Paulina GarciaJuly 21, 2013
The hotel is Huge for me the best rooms are the ones that Re closer to the lobby.
Nakia HAugust 20, 2011
Been here 5+ times
Definitely try to book your excursions and spa appointments ASAP after check in. The wait is long and you might miss out in prime departure times.
Brian WilliamsJuly 14, 2017
Been here 5+ times
The resort credits are a love hate. Take singles to tip the pool bar staff.
Erica ZelmanowiczDecember 31, 2014
The food is horrendous here. Also, you can't make a reservation anywhere which is just annoying because you have to wait for bad food. Other than that pools and beach are nice and staff is friendly.
Ivo GomesFebruary 27, 2013
Rock star level hotel. Totaly worth it.
Zach RosenJuly 4, 2011
Been here 10+ times
This place is really nice but overall, the amenities are better at the other palace resorts in Mexico. Food at this resort is far superior to the food at the Palace resorts in mexico though.
Pedro GonzalezOctober 25, 2015
You will enjoy this place.
Joel HernandezJuly 29, 2011
Eden pool: excellent electro jazz music, lounge atmosphere, more of an adult and layed back scene.
Blake WrightJuly 18, 2011
Gamble early and you have little chance of winning. Gamble late at naught and you could likely lose your wife like I did!
Stella GellerMay 10, 2016
The best resort i ever stayed at!!

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Hard Rock Hotel & Casino Punta Cana

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