- swimming pool
- piña coladas
- concerts
- dominican republic
- casual
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- This place is really nice but overall, the amenities are better at the other palace resorts in Mexico. Food at this resort is far superior to the food at the Palace resorts in mexico though.
- Blake WrightJuly 18, 2011Gamble early and you have little chance of winning. Gamble late at naught and you could likely lose your wife like I did!
- After you check in go straight to the vacation planners outside the market buffet to use your resort credits before excursions fill up
- Ted HavillMay 28, 2013Don't eat at Isla. They do not know how to prepare seafood. Most of it tastes premade or way over boiled then reheated. Oh, and the steak and shrimp doesn't come with steak (?!)
- David J. ZetterNovember 17, 2011Currently at Hard Rock Hotel, Punta Cana with beach view room. Great resort. Great weather. Having a great time.
- Fitness facility is rarely crowded and the restaurants are great!
- Raymall PérezAugust 18, 2012I have to wait in line every time I wanted to grab breakfast, lunch or dinner, not ok for such a expensive and inclusive hotel.
- Dana MarieAugust 3, 2012This place is paradise. No complaints except 1: the pizza place has terrible service. We never got out salad and it took over an hour for our food to come when ppl who got there later got food b4 us!
- Amy WangJune 1, 2013Rooms = nice. Food = terrible. Don't get catch w the cash bars by the casino, trickery!!!
- Curt HaaseDecember 29, 2013Trams are not necessary!!! Easy to walk everywhere (burns off the excess food from all the restaurants!)
- The hotel is just amazing but the beach in front could be better...
- Johan BrouwerFebruary 23, 2011Service runs on Dominican time, food is everywhere, but some of it is very average. Try Zen, the Italian place, and the Greek grill by the beach.
- Geral BamboochaJune 25, 2021Pool is cold, safes don’t work, MOSQUITOES EVERYWHERE!!! They don’t have enough water so you can’t flush toilets. Awful client service, Oh & last week most of the guests tested positive for COVID-19
- Travel.gc.ca - Travel Advice for CanadiansMarch 14, 2013If you’re vacationing in Punta Cana, remember to avoid excursions not recommended by tour operators – they may not be safe.
- Kathy Valdes-MartinsMay 19, 2015Would not go back, disappointed with the quality of food, the bars continuously run out of liquor and mixers!
- 780 in punch machine. Nem record for today. Tomorrow will be better.
- People here are nice but service is slow. Try to remember this is a vacation and it's okay to slow down yourself. Then it won't seem so bad that your waiter moves like molasses.
- kristina martinelliSeptember 30, 2010Check out the fitness center and class list...pretty awesome....no excuses!!
- Daniel AdolphsJanuary 2, 2013Never come to this hotel wors service ever in 5 star hotel you wold be waitin for a table to eat for 3 hours a not get it. Manager gives shit about the guests and you will never find help.