Well-appointed. Located right at the water's edge. Walking distance to key sites and stone's throw away from South station. Wonderful showers. Gorgeous, comfy beds.
Love the bathrooms. Also, the attention to location of elevators and ice makers in relationship to rooms is extremely well planned. Location of hotel is premium and rates are reasonable considering
Unless you're having a convention here and your company pays for everything, spend your money on a hotel with good customer service, like The W. Bathrooms aren't very private if you share your room.
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Got a lot of "no" here. No free wifi, warned that security might take our duty-free bottles (they don't allow outside liquor). Long wait for bell service & he seemed exasperated by our many bags.
Nicely appointed rooms. Beds incredibly uncomfortable - not up to the level of hotel standard. Bathrooms are big and luxurious, but functionally bad. Service, so-so ... Great location.
They have forgotten to put the extra bed we asked weeks ago and at the check out they wanted to charge us for the breakfasts which was already included in thee room rate...
No good reason for this place to be so expensive. The staff are rude and pushy. The guy working the door forced us to let him get our bags and tried to hustle a tip when we didn't want any help.
Horrible front desk service, gift shop clerk was flossing teeth while checking me out, beds are uncomfortable...too expensive of a hotel for these and other issues.