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John Lewis & Partners
Department Store
West End, London
"One of my best department stors💞"(7 Tips)
"Free Mobile charger station on the top floor."(5 Tips)
"Absolutely the best department stores in London."(2 Tips)
"... in ground floor (Liz Earle products)"(2 Tips)
127 Tips and reviewsFilter:
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- top floor
- rooftop
- afternoon tea
- liz earle products
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Leon DeriglazovJanuary 4, 2020Claiming a price match in-store, don’t waste time talking to sales people: they don’t know the policy. Go straight to the top floor to customer support and they’ll sort it out in minutes.
Bashirul Yead RussellJune 16, 2012New Apple shop is now open on 5th floor. Partners in that section are Apple certified. Check it out!!
Kathryn MillicanAugust 18, 2014Staff not as friendly as you would assume. However, great selection and also reasonable prices.
Kensal DurandFebruary 19, 2013just browsing...in the tech section...they have the 85inch ultra-hd tv....wow...!!....urs at a snip £23,000.
Alexander VarleySeptember 25, 2012Without walking down the escalators it takes 2 minutes and 30.2 seconds to get from the 5th floor to the Ground floor.
Directly go to home section or kids .. Beautiful stuff 💕
Douglas MaitlandJanuary 7, 2013Was really disappointed by the Wedding List experience. Not much help or advice. You do get a free hot drink and cake in the coffee shop though.
Duncan McintoshOctober 4, 2014Expect about 5-10 minute queue wait in the food area during lunch breaks . Escalators take you an age to get around the store ... Good ploy JL
One of the best place to shop in London... for quality, respectful & caring customer service
Glam.. Glam ... Glam... love the bags.. cream & make up from Clinique .😆
If you want good service and the perfect price and return policy, shop here... and nowhere else.- Sheaffer PenMarch 8, 2012The stationery department has moved to the lower ground floor. Check us out!
Paul RidoutJanuary 20, 2013No wonder high st retail is having problems. The tv/hifi sales people don't have a clue. They just list £500 of our trade by their ineptitude.
Energya Therapies by Paola BassaneseJanuary 16, 2012Very impressed with product knowledge of Liz Earle products in the cosmetic department
- Paola Bassanese EnergyaJanuary 16, 2012Great customers service at cosmetics in ground floor (Liz Earle products)
Long queues in the Food Hall at lunchtime, but they move pretty fast.
Daniel WoodallDecember 12, 2010Friendly knowledgeble staff in Apple Computer area on 5th Floor+john lewis 2 year warranty beats Apple store.
For Chinese visitors, John Lewis Oxford Street accepts China Union Pay.
On this occasion, better than Liberty for wedding presents.
Due to refurbishment, this has been moved to where the toys used to be.
Katie PriestleyJanuary 15, 2010Great selection of Lulu Guinness handbags at John Lewis Oxford Street. I love her designs, so unique and feminine.
Jessica AnsaldiSeptember 27, 2016Never any staff to assist. Not helpful when they do. More selection online. Wrong pricing and low on stock.
Simon FrancisDecember 23, 2010Won't price match Internet prices or pics. You have to buy the product at ticket price then they go check the rival store you tell them about.
Vikram SubramaniamDecember 20, 2012Budget at least a half hour for your VAT refund forms. The wait time is long.
762 Photos
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Open until 6:00 PM (Show more)
- Mon–Wed, Fri–Sat
- 10:00 AM–8:00 PM
- Thu
- 10:00 AM–9:00 PM
- Sun
- Noon–6:00 PM
+44 20 3489 4470
Features
Credit Cards
Yes (incl. American Express & MasterCard)
Wi-Fi
Free
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Places inside John Lewis & Partners
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- 9.3
"An exigent department store that is a must visit in London. Superb service and an excellent selection of clothes for men. Great collection of designers and shoes too!"
Chris Haines - 9.2
"Gah, amazing. The sales are great and the 5th floor is brilliant. Great bar, food, clothes. Always fun for a quick browse."
H - 9.3
"Do afternoon tea here. The staff is amazing and the spread is to die for."
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