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Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay

Hotel and Event Space
Old Monterey Business District, Monterey
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7.2/10
184
ratings
  • Stars
  • Tips
    Paraiso Vineyards
    "local wine from Paraiso Vineyards in Jacks Lounge and Restaurant!"(5 Tips)
    Jason N.
    "... Fisherman's Wharf and Peter B's Brewery. My room was hot and it was very..."(2 Tips)
    Kristin G.
    "The warm chocolate chip cookies at check-in are amazing!"(2 Tips)
    Jasmine V.
    "Comfy Beds!!!"(2 Tips)
Tips and Reviews icon58 Tips and reviews
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  • Andrew K.
    Andrew KelmNovember 26, 2012
    Been here 5+ times
    My room was very comfortable, a/c, flat screen, and an amazing bed. Outdoor pool is kinda small. The cookies that you get at check-in are great. Hotel is right by the warf and pretty much center city
  • Jessica L.
    Jessica LlanesNovember 18, 2013
    Been here 10+ times
    Great suite. Quiet. Good price & location. Jacks was good and spa massage was awesome. Staff treated us well. No complaints at all other than wish we had cheaper Internet. Worth the $ to valet park.
  • Jetset Extra
    Jetset ExtraSeptember 12, 2013
    This LEED Silver, eco-friendly hotel teams up with the equally eco-conscious Central Coast winery J. Lohr for dinner. Try a 2012 Napa Valley Sauvignon Blanc served with smoked salmon Carpaccio. Read more
  • Fiona K.
    Fiona KerrSeptember 7, 2014
    Great hotel! They upgraded us when we asked :) and the beds + pillows are to die for! Would love to stay longer.
  • lizzie💋
    lizzie💋September 30, 2012
    Foot traffic is really loud outside our room in the 2nd building. Stay in the main bldg. Cookies at check-in are delish! Comfy bed!
  • Courtney S.
    Courtney SelfJanuary 21, 2013
    Got a free appetizer in the restaurant by checking in with Foursquare. Ckean, large room. Close to everything...you can walk to the pier, beach, cannery row & aquarium
  • Hannah G.heart icon on user image
    Hannah GarciaJuly 8, 2015
    Overall a gorgeous hotel AND smack dab in the middle of all the attractions we planned to visit. Only drawback was that there was no air conditioning ._. The pool was also a bit small
  • Shane B.
    Shane BarkerJuly 7, 2014
    Great rooms and amazing service! It is right next to the Fisherman's Wharf and in the middle of town. Highly recommended!
  • Casi G.
    Casi GerberMay 31, 2011
    The couples package with a soak in the tub and a massage was just what we needed! We sipped champagne in the tub and then got amazing massages! Pricey, but worth it! Read more
  • Bettina S.
    Bettina SySeptember 18, 2013
    Breakfast buffet is fantastic. You must try Jack's famous scone! Delicious and I don't even like scones that much!
  • Chris K.heart icon on user image
    Chris KennedyAugust 8, 2019
    Lovely hotel. Great breakfast selection to suit everybody. The french toast is the best!!
  • Helder A.
    Helder AraujoFebruary 17, 2010
    Ted conference use to be here. The place is great. Just by the wharf and right inside the city center. Drinks and restaurant are great. And they have fantastic omelette for breakfast.
  • magda w.heart icon on user image
    magda w.July 4, 2016
    Not sure if worth the 4 stars. Rooms ok but spa and pool facilities are in a separate building - you need to cross a touristy walkway. No bathrobes in the room. Restrooms in public area not maintained
  • Jason N.
    Jason NothdurftAugust 8, 2010
    Hotel has a premier location by Fisherman's Wharf and Peter B's Brewery. My room was hot and it was very noisy (because I was above the pool and next to the highway). I wish the Internet was free.
  • Heidi T.
    Heidi TSeptember 8, 2011
    Room is the furthest away from the elevator and a huge walk. TV does not work. Front desk slow to respond. Otherwise it's a beautiful hotel, Keurig coffee maker in room and a great hair dryer.
  • Fern H.
    Fern HollandJanuary 30, 2015
    Awesome place to stay. Will definitely be back. Great staff.
  • Lizette T.heart icon on user image
    Lizette TresselFebruary 13, 2018
    They give you warm cookies at check in. Walking distance to the wharf
  • _
    _December 8, 2014
    Great location, friendly staff, amazing holiday ginger molasses cookies!
  • Karliheart icon on user image
    KarliAugust 25, 2014
    The cookie was nice, but the city of Monterey enacted a fee on hotels close to the conference center, which means you pay for a facility you probably aren't using when staying here. AND no free WiFi.
  • Tonya W.
    Tonya WertmanAugust 19, 2013
    Loudest hotel I've ever stayed at... The seagulls are neat but nosy and vacuuming on our floor at almost 11:00 PM? Not cool!
  • Michael S.heart icon on user image
    Michael SpinelliAugust 27, 2018
    Reliable hotel in an unbeatable location.
  • Kristin G.
    Kristin GermerothJanuary 7, 2014
    The warm chocolate chip cookies at check-in are amazing!
  • ginny h.
    ginny hMay 12, 2019
    Warm chocolate chip cookies upon check-in.
  • Jenna B.heart icon on user image
    Jenna BodnerMarch 23, 2015
    Great rooms, short walk to the wharf.
  • Cassandra D.
    Cassandra DiasJanuary 4, 2014
    Pet friendly! Awesome free cookies upon check in!
  • Portola Hotel & Spa
    Complimentary valet parking when you dine at Jacks Restaurant or Peter B's Brewpub!
  • Classy007heart icon on user image
    Classy007August 3, 2019
    Awesome location and hotel
  • Ed D.
    Ed DioknoJuly 13, 2018
    Oslo bucco at Jack’s; fitness room across the alley
  • SeeMonterey
    SeeMontereyOctober 10, 2011
    Check out their great fitness center and outdoor swimming pool!
  • Viktor M.
    Viktor MartenssonFebruary 24, 2012
    $10 for wifi or Ethernet. 1.2 mi walk to aquarium, Nice dinner menu
  • R. H.
    R. HurleyFebruary 22, 2013
    Love it! I would stay there again.
  • Paraiso Vineyards
    Paraiso VineyardsApril 15, 2011
    Enjoy a glass of local wine from Paraiso Vineyards in Jacks Lounge and Restaurant!
  • Erlend B.
    Erlend BakkeMarch 25, 2012
    Typical vampire hotel where they charge for everything! Prefer Motel 6 and a dip in the sea to this place. Staff could be more friendly also
  • judy
    judySeptember 23, 2011
    Free wifi in the awesome indoor/outdoor lobby!
  • Ron B.
    Ron BessSeptember 13, 2013
    Disappointed in the hotel. Did not receive maid service. Room keys did not work on 2nd day and we were locked out of our room and was charged $17 parking fee each time we left hotel. Will not return.
  • Michael J.
    Michael JarvisMay 9, 2011
    Cookies at check in and flat screens. Nice place
  • Michael H.
    Michael HudsonJune 24, 2015
    League of California Cities
  • Gary
    GaryFebruary 13, 2011
    The cookies from the check-in desk are great!
  • Fred R.
    Fred ROctober 6, 2013
    Do not get a room facing Pacific St if you want to sleep. Noise from foot traffic and passing cars is horrible. It's 2am and finally starting to calm down.
  • Kerou C.
    Kerou ChangJune 9, 2011
    The internet was actually $9.95 per day in the room. Maybe they changed it though :-)
  • Nathan H.
    Nathan HJuly 26, 2011
    Awesome cookies when u check-in
  • Stephen S.
    Stephen SedorOctober 13, 2011
    There's no A/C here!!! Seriously, for $269 a night make me comfortable in my room.
  • Seth T.
    Seth TisueMarch 21, 2011
    Every day you decline housekeeping service, you get a $5 voucher for room service or the restaurant.
  • Autumn M.
    Autumn MorrisJune 4, 2011
    Have a massage with Shirley, I promise you you won't b disappointed!
  • Gene C.
    Gene ChuangApril 5, 2012
    Priceline a room for $179, thanks Shat!
  • Gene C.
    Gene ChuangApril 5, 2012
    Priceline a room for $110, thanks Shat!
  • Jasmine V.
    Jasmine VenkatDecember 30, 2011
    Fab Hotel! Comfy Beds!!!
  • Fran M.
    Fran MotaJuly 19, 2013
    Been here 5+ times
    Gym opens 24/7
  • Matt j.
    Matt jarvisMay 9, 2011
    Free cookies at check in!
  • Kerou C.
    Kerou ChangJune 10, 2011
    Not as dog friendly as the website made them out to be...
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