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- Best location ever! Just two blocks from subway stop and a 24 hour Duane Reade if you forget something. W Cafe in lobby is super convenient for quick coffee and toasted bagel before starting your day.
- Men's Health MagAugust 3, 2014Finding an elite hotel gym in the heart of Midtown isn’t always easy. One stuffed with treadmills, elliptical trainers, circuit machines, steppers, and Stairmasters is impossible—unless you’re here. Read more
- It's not the smartest W in NYC but the location is great. 5mins from Grand Central, 5mins from MoMA etc. Amazing bar, HUGE gym...I love the W NYC
- Jinsung ChoiDecember 28, 2012This hotel looks very nice in the first look, but when you look inside the room, there are lots of unclean spots such as hair dryer, air conditioner, torn-sheets and dust on the floor and ceiling.
- Jessica LouieJune 8, 2013The upgrades are awesome!! Especially the rooms with the two queen beds. def check out the gym, Bliss spa, and the lobby before 11am for coffee n tea:)
- Convenient location in midtown. The room was perfect considering it being in NYC. Room was clean and fresh every time we came back to the hotel. No complaints.
- John AJune 27, 2016Trendy big city hotel, across the street from Waldorf Astoria. Comfortable lounge lobby area for a drink or meet up spot.
- Oleg VidetskikhJanuary 19, 2013One of the best net-hotels in the world. Trendy, sexy, democratic for its quality/price. Except St.Petersburg. Try to take Suite with a view on Lexington av.
- Mon BellanaFebruary 18, 2014As an SPG Platinum, I've been able to try out every Statwood Hotel in NYC... This W left room for wanting. Small rooms, obstructed views (I was told I was upgraded). You will be left underwhelmed.
- Deak RohSeptember 1, 2013Very good service, modern and clean hotel. For NYC the rooms where actually decent sized and had nice amenities, bed was very big and comfy.
- Greg GMay 24, 2015Great and helpful front desk staff. Exceeded expectations, and made the stay more enjoyable.
- Hector M. V.October 21, 2013The rooms are kinda small but when you think about it, you don't visit New York City to spend time in a hotel. That issue aside, the hotel is very well located in midtown Manhattan.
- Very comfortable beds, huge hd tvs, nice rooms and lovely showers. At night there's always people and a nice atmosphere in the hall. Nice hotel perfect position!
- Dennis BFebruary 8, 2020Rooms are on the smaller side, but they’re clean and the beds are comfortable. Super convenient to Grand Central also!
- Catherine B.May 30, 2014Very very nice hotel! Room in NY are always small, but in W they are well decorated which makes them feel spacious.
- Drew MAugust 13, 2019A good location with comfortable beds. My view was obstructed and the room size normal for midtown. Do not pay extra for the included breakfast, you get a very limited & underwhelming menu downstairs.
- Chongho LeeNovember 16, 2018The noise level outside the building is simply unbearable. During my stay for 4 nights there was a construction going on all night that made a LOT of noise that kept waking me up.
- The Welcome Ambassadors here are the BEST in town! Repeat customers are appreciated AND upgraded! Show YOUR loyalty....and U will be rewarded! :)
- LoaSeptember 13, 2013Really like the apples & flavored water at check in, and everyone is always so nice :-)
- Andre RochaMay 10, 2013O get a free upgrade, very good room, good location and wonderful staff!! Try To talk with Edna at the front desk, Price? Heres Ny.... Nothing is Fair..:
- Dan DuckwitzMarch 14, 2011Never had a problem getting a cab midday but be sure to reserve the Acura service as far ahead as you can. If the Acura rep isn't there the concierge can reserve for you and will SMS confirmation.
- BLACK PLANETNovember 3, 2011Just love this hotel and of course the bar. Friendly staff and great cocktails though some of the rooms are a bit small.
- AndrewGroveSanAntonio GroveJanuary 2, 2019Rooms are too small and building has seen better days. Doesn’t help that the empty old Waldorf Astoria is across the street. However there is a vibe there in the lobby and bar area. Not recommending
- Week of September 30, they're updating the wifi - hopefully past users will see an improvement. Still one of my favorite hotels, despite the small rooms.
- The w new York is so cool.they have a bar with a really cool stile.
- Amol KDecember 22, 2014The Fantastic Suite would be a normal room anywhere else, but hey, that Manhattan.
- Kelly KDecember 13, 2012Yes, rooms are small. But they're high quality - for a single traveler, the W is a great 4 star option.
- Stephanie HartJune 1, 2012There hot chocolate is amazing, think they get it straight from the north pole!! :) and bliss spa is in creditable!!!
- Rhonda TisingerFebruary 19, 2011The appetizers in the bar are awesome. Service a boy slow but can't go wrong with humus plate, kobe sliders or mac and cheese puff.
- Stephen ValleraAugust 8, 2013Decent cleanliness. Same as any other W when it comes to look & feel. Rooms have very little natural light though. Not pleasant when waking up or getting ready. True, even on floor 15.
- Antonis KolitsopoulosSeptember 14, 2018decent hotel if you get a good price. Nothing special but Ok. Near a lot of thing in Central Manhattan.
- Room 1554 is pretty nice. I don't see why people complain about this hotel, it's just a room to sleep in. It's clean, and the staff is nice.
- AnnaNovember 23, 2012There's an ATM right behind the elevators on the left in a little secret corner;)
- Small rooms, but the upgrades are awesome. Feels like I'm living in the City again.
- Lisa will talk your ear off, but consider it a good thing. Great bar keep.
- Jacob BryantApril 18, 2013Get your money's worth - the shower products are delightful and all under the TSA limit.
- Kaitlyn BurnsAugust 31, 2014Comfy beds, loud bedrooms. Trendy suites with small bathrooms... Ahhh New York
- Scott WJuly 14, 2011Small rooms bit the beds are super comfortable. I've stayed at 3 hotels in this area on Lexington and the W is easily the best.
- My favorite hotel in #nyc. Concierge service is great.
- Scott WilliamsFebruary 1, 2013If you miss the feeling of living in a dorm, this is the place to visit.
- Siew WongApril 12, 2012The rooms r always smelling good after the housekeeping. Good standard of housekeeping in comparison to 5star hotels