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The Maxwell New York City

The Maxwell New York City

(Now Closed)
Hotel
Turtle Bay, New York
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Tips and Reviews icon139 Tips and reviews
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  • Henry L.
    Henry LiJune 4, 2013
    Been here 25+ times
    Best location ever! Just two blocks from subway stop and a 24 hour Duane Reade if you forget something. W Cafe in lobby is super convenient for quick coffee and toasted bagel before starting your day.
  • Men's Health Mag
    Men's Health MagAugust 3, 2014
    Finding an elite hotel gym in the heart of Midtown isn’t always easy. One stuffed with treadmills, elliptical trainers, circuit machines, steppers, and Stairmasters is impossible—unless you’re here. Read more
  • Chris B.heart icon on user image
    Chris BelseyApril 8, 2017
    Been here 50+ times
    It's not the smartest W in NYC but the location is great. 5mins from Grand Central, 5mins from MoMA etc. Amazing bar, HUGE gym...I love the W NYC
  • Jinsung C.
    Jinsung ChoiDecember 28, 2012
    This hotel looks very nice in the first look, but when you look inside the room, there are lots of unclean spots such as hair dryer, air conditioner, torn-sheets and dust on the floor and ceiling.
  • Jessica L.
    Jessica LouieJune 8, 2013
    The upgrades are awesome!! Especially the rooms with the two queen beds. def check out the gym, Bliss spa, and the lobby before 11am for coffee n tea:)
  • MVanheart icon on user image
    MVanApril 5, 2015
    Been here 5+ times
    Convenient location in midtown. The room was perfect considering it being in NYC. Room was clean and fresh every time we came back to the hotel. No complaints.
  • John A.heart icon on user image
    John AJune 27, 2016
    Trendy big city hotel, across the street from Waldorf Astoria. Comfortable lounge lobby area for a drink or meet up spot.
  • Oleg V.
    Oleg VidetskikhJanuary 19, 2013
    One of the best net-hotels in the world. Trendy, sexy, democratic for its quality/price. Except St.Petersburg. Try to take Suite with a view on Lexington av.
  • Mon B.heart icon on user image
    Mon BellanaFebruary 18, 2014
    As an SPG Platinum, I've been able to try out every Statwood Hotel in NYC... This W left room for wanting. Small rooms, obstructed views (I was told I was upgraded). You will be left underwhelmed.
  • Deak R.
    Deak RohSeptember 1, 2013
    Very good service, modern and clean hotel. For NYC the rooms where actually decent sized and had nice amenities, bed was very big and comfy.
  • Greg G.
    Greg GMay 24, 2015
    Great and helpful front desk staff. Exceeded expectations, and made the stay more enjoyable.
  • Hector M. V.
    Hector M. V.October 21, 2013
    The rooms are kinda small but when you think about it, you don't visit New York City to spend time in a hotel. That issue aside, the hotel is very well located in midtown Manhattan.
  • Lorenzo R.
    Lorenzo Rossi TillmanMarch 2, 2013
    Been here 5+ times
    Very comfortable beds, huge hd tvs, nice rooms and lovely showers. At night there's always people and a nice atmosphere in the hall. Nice hotel perfect position!
  • Dennis B.heart icon on user image
    Dennis BFebruary 8, 2020
    Rooms are on the smaller side, but they’re clean and the beds are comfortable. Super convenient to Grand Central also!
  • Catherine B.
    Catherine B.May 30, 2014
    Very very nice hotel! Room in NY are always small, but in W they are well decorated which makes them feel spacious.
  • Drew M.heart icon on user image
    Drew MAugust 13, 2019
    A good location with comfortable beds. My view was obstructed and the room size normal for midtown. Do not pay extra for the included breakfast, you get a very limited & underwhelming menu downstairs.
  • Edgar I.heart icon on user image
    Edgar IaffaDecember 13, 2016
    Very comfortable, ideal for business, everything at walking distance!
  • Chongho L.
    Chongho LeeNovember 16, 2018
    The noise level outside the building is simply unbearable. During my stay for 4 nights there was a construction going on all night that made a LOT of noise that kept waking me up.
  • SNOCRUheart icon on user image
    SNOCRUFebruary 28, 2016
    Room 1709 was incredible. The staff is so accommodating and thorough.
  • Nikos B.heart icon on user image
    Nikos BOctober 31, 2015
    Been here 5+ times
    The lobby bar is trendy!
  • J N.
    J NealJune 27, 2012
    Been here 5+ times
    The Welcome Ambassadors here are the BEST in town! Repeat customers are appreciated AND upgraded! Show YOUR loyalty....and U will be rewarded! :)
  • Loaheart icon on user image
    LoaSeptember 13, 2013
    Really like the apples & flavored water at check in, and everyone is always so nice :-)
  • Andre R.
    Andre RochaMay 10, 2013
    O get a free upgrade, very good room, good location and wonderful staff!! Try To talk with Edna at the front desk, Price? Heres Ny.... Nothing is Fair..:
  • Dan D.
    Dan DuckwitzMarch 14, 2011
    Never had a problem getting a cab midday but be sure to reserve the Acura service as far ahead as you can. If the Acura rep isn't there the concierge can reserve for you and will SMS confirmation.
  • BLACK P.
    BLACK PLANETNovember 3, 2011
    Just love this hotel and of course the bar. Friendly staff and great cocktails though some of the rooms are a bit small.
  • AndrewGroveSanAntonio G.heart icon on user image
    Rooms are too small and building has seen better days. Doesn’t help that the empty old Waldorf Astoria is across the street. However there is a vibe there in the lobby and bar area. Not recommending
  • Jessi
    JessiSeptember 30, 2013
    Been here 10+ times
    Week of September 30, they're updating the wifi - hopefully past users will see an improvement. Still one of my favorite hotels, despite the small rooms.
  • Race
    RaceSeptember 30, 2012
    Been here 5+ times
    The w new York is so cool.they have a bar with a really cool stile.
  • Amol K.heart icon on user image
    Amol KDecember 22, 2014
    The Fantastic Suite would be a normal room anywhere else, but hey, that Manhattan.
  • Kelly K.
    Kelly KDecember 13, 2012
    Yes, rooms are small. But they're high quality - for a single traveler, the W is a great 4 star option.
  • Stephanie H.
    Stephanie HartJune 1, 2012
    There hot chocolate is amazing, think they get it straight from the north pole!! :) and bliss spa is in creditable!!!
  • Rhonda T.
    Rhonda TisingerFebruary 19, 2011
    The appetizers in the bar are awesome. Service a boy slow but can't go wrong with humus plate, kobe sliders or mac and cheese puff.
  • Stephen V.
    Stephen ValleraAugust 8, 2013
    Decent cleanliness. Same as any other W when it comes to look & feel. Rooms have very little natural light though. Not pleasant when waking up or getting ready. True, even on floor 15.
  • Mya W.
    Mya WhiteJanuary 5, 2015
    The room are clean good food
  • Antonis K.heart icon on user image
    Antonis KolitsopoulosSeptember 14, 2018
    decent hotel if you get a good price. Nothing special but Ok. Near a lot of thing in Central Manhattan.
  • Jason W.
    Jason WrightMay 21, 2012
    Been here 10+ times
    Room 1554 is pretty nice. I don't see why people complain about this hotel, it's just a room to sleep in. It's clean, and the staff is nice.
  • Pame R.heart icon on user image
    Pame Rubio PiñaNovember 30, 2015
    Amazing onion soup!
  • Anna
    AnnaNovember 23, 2012
    There's an ATM right behind the elevators on the left in a little secret corner;)
  • lino b.heart icon on user image
    lino brescia™December 30, 2018
    Good east side location. Room was clean
  • Jessi
    JessiAugust 4, 2011
    Been here 10+ times
    Small rooms, but the upgrades are awesome. Feels like I'm living in the City again.
  • Nathalie A.heart icon on user image
    Nathalie AnayaJuly 26, 2013
    Been here 25+ times
    Lisa will talk your ear off, but consider it a good thing. Great bar keep.
  • Jacob B.
    Jacob BryantApril 18, 2013
    Get your money's worth - the shower products are delightful and all under the TSA limit.
  • Kaitlyn B.
    Kaitlyn BurnsAugust 31, 2014
    Comfy beds, loud bedrooms. Trendy suites with small bathrooms... Ahhh New York
  • Scott W.
    Scott WJuly 14, 2011
    Small rooms bit the beds are super comfortable. I've stayed at 3 hotels in this area on Lexington and the W is easily the best.
  • Michelle O.
    Michelle OdenMarch 16, 2012
    Platinum and gold members: FYI, no SPG preferred line!
  • Alice V.heart icon on user image
    Alice Villar 🌻❤ NYCJuly 15, 2012
    Been here 5+ times
    My favorite hotel in #nyc. Concierge service is great.
  • Edgar M.heart icon on user image
    Edgar MaveDecember 30, 2019
    Good Location, not an awesome place
  • Scott W.heart icon on user image
    Scott WilliamsFebruary 1, 2013
    If you miss the feeling of living in a dorm, this is the place to visit.
  • Siew W.
    Siew WongApril 12, 2012
    The rooms r always smelling good after the housekeeping. Good standard of housekeeping in comparison to 5star hotels
  • Kevin C.
    Kevin CorriganFebruary 24, 2012
    Cozy rooms are just that. Perfect for one person
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