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The Maxwell New York City

The Maxwell New York City

(Now Closed)
Hotel
Turtle Bay, New York
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Tips and Reviews icon139 Tips and reviews
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  • Young Ju Y.
    Young Ju YoonMarch 7, 2011
    My room rate includes complimentary breakfast, but only in small W cafe with 3 items (only breads and yogurt) ㅠㅠ
  • Brian S.
    Brian SnyderApril 17, 2013
    Skip Whiskey Blue and have a drink at the lobby bar. #TipsForOlderPeople
  • Holly R.heart icon on user image
    Holly RingleFebruary 15, 2012
    Been here 5+ times
    For such a lovely hotel, the hair dryers are big fat fail. Bring your own.
  • Lara M.
    Lara MehannaJune 17, 2011
    Been here 5+ times
    Get the spa suite. Gorgeous except that it is on a low floor (4)
  • Lesli B.heart icon on user image
    Lesli BenefieldAugust 6, 2019
    At least I get SPG points, I guess? Basic cable doesn't work in rooms, visible stains all over the place, lobby bar and restaurant was stifling hot (not to mention mediocre and overpriced).
  • Deborah P.
    Deborah PanJuly 14, 2011
    Marvelous suite on 18th floor is amazing with rooftop balcony!!
  • Benjamin C.
    Benjamin ChristieJune 20, 2011
    Been here 10+ times
    2nd Stay here now. Free Wifi for Starwood members. Small rooms but hotel and rooms have a great feel.
  • Angus L.heart icon on user image
    Angus LoganJuly 10, 2016
    The gym is H U G E.
  • Thomas T.
    Thomas TaylorJune 15, 2012
    Been here 5+ times
    Rooms are very small plus the air-con system struggles. Sleeping above the covers is inevitable if you prefer not to have a sweaty sleep.
  • Robert
    RobertJune 26, 2012
    4th floor eastern rooms (by the spa) are within an earshot of an employee service door that slams closed 20+ times in the 6am hour. No sleep.
  • Drew F.
    Drew FreyApril 14, 2013
    One of the most comfortable beds you'll ever sleep on.
  • Tara P.
    Tara PlayfairOctober 9, 2012
    One of my fave W's ... Great service and comfy beds!
  • Olivier C.
    Olivier CMarch 23, 2011
    Great place... very central... and yes small rooms but nice fireplace!
  • Vian Y.heart icon on user image
    Vian YangJuly 17, 2019
    Great location
  • Alex F.heart icon on user image
    Alex FroimovichMay 12, 2014
    This takes "small rooms" to a new level!
  • Marc K.
    Marc KravetsMay 21, 2011
    Just one warning, parking is $65 a night. Or walk 2 blocks down and park for $20
  • Tj S.
    Tj SmartJuly 30, 2011
    Been here 5+ times
    Make sure to check out a Bliss spa service on the 4th floor
  • Eva D.
    Eva DiazMay 8, 2013
    The couches in the main lobby are visibly dirty and torn. Rooms are like a shoe box and our view was of a construction in the alley way. We also paid over 500. So not worth it!!
  • The Salup Group
    The Salup GroupNovember 4, 2010
    Hang out and have drinks after work-- Wed-Fri they have great DJs performing at the Oasis Lounge
  • Change or Die
    Change or DieOctober 22, 2014
    @TheRepublik settles in @wnewyork to represent @aigagain #CreativeClass
  • Alana C.
    Alana CadizApril 16, 2012
    Been here 10+ times
    It's all about the Extreme Wow!
  • John M.
    John MulqueenJanuary 19, 2013
    Unbelievable. Traveling companion's room not ready 2 and one half hours after check in time!!
  • Chris M.heart icon on user image
    Chris MooreNovember 18, 2018
    Check in process takes forever
  • Ian C.
    Ian CheeMay 19, 2014
    Been here 5+ times
    There is a Plan B in the closet!
  • Brenton H.
    Brenton HaydenDecember 30, 2011
    Been here 5+ times
    Use your starwood card to get a higher floor
  • SandyInBerlin
    SandyInBerlinMay 31, 2012
    Tap into the extensive powers of the concierge service.
  • Cecilia H.
    Cecilia HurtFebruary 11, 2011
    Been here 10+ times
    Highly recommend the Sexy Fries!! They're amazing!!
  • Edgar N.
    Edgar NietoNovember 10, 2012
    Great views from any room
  • Anton P.
    Anton PerreauAugust 21, 2014
    Worlds smallest hairdryers
  • Barrett S.
    Barrett SummerlinJuly 30, 2012
    View from our "suite".
  • Jose Miguel R.
    Jose Miguel RosasJuly 11, 2012
    Been here 5+ times
    Rooms are small but cozy (no upgrades for SPG Gold). Wi-fi signal is horrible and constantly loggs off. Expected more from a W Hotel...
  • Christopher B.
    Christopher BaileyJune 17, 2011
    Been here 5+ times
    Ahhhhh..... The comfy beds are a much needed oasis between monster NYC nights.
  • Tonia D.
    Tonia D.January 16, 2013
    Tiny rooms for $566, but that's NYC.
  • BLACK P.
    BLACK PLANETNovember 3, 2011
    Great cocktails in the bar.
  • Vachara A.
    Vachara AemavatOctober 8, 2011
    Pretty nice bar with funky music
  • Charo O.
    Charo O.September 8, 2011
    Been here 25+ times
    One of the best Hotel at N.Y.C.!!!
  • Jennifer C.
    Jennifer CNovember 12, 2010
    Been here 5+ times
    The strawberry basil mojito is amazing!
  • Rich N.
    Rich N.June 8, 2011
    Been here 25+ times
    Jennifer makes a sophisticated Manhattan - cheers!
  • Larry L.
    Larry LeungSeptember 23, 2012
    Smallest rooms for all the W hotels in NYC. Wifi signal is bad.
  • Rose P.
    Rose Pierre louisAugust 22, 2011
    Nice place to organize a show case.
  • rick w.
    rick wionAugust 8, 2010
    Been here 10+ times
    They won't let you buy a drink at Whiskey Blue and take it into the W living room. Annoying.
  • Brett B.
    Brett BolinFebruary 9, 2012
    Been here 10+ times
    Don't use the iPhone app if you ever want to get room service.
  • David R.
    David ReadmanMay 2, 2013
    Much better option the W Hotel at Times Square. This is not what I expected
  • Jason B.heart icon on user image
    So this was a W hotel, but is now a boutique hotel called the Maxwell. It hasn’t found its niche yet - and is a little mediocre to be an SPG property. A little disappointed.
  • Karyn B.
    Karyn BlenkironJuly 29, 2010
    good centrally located hotel in NYC
  • Yumiko Christine Y.
    Yumiko Christine YokoiSeptember 7, 2010
    If you ask, they will bring you comfy slippers.
  • Justin C.
    Justin CampbellNovember 28, 2009
    Been here 10+ times
    Stay on the 18th floor if possible - there is usually an elevator waiting which saves a lot of time.
  • Melissa L.
    Melissa LovascoJuly 5, 2011
    Love the pear martinis!!
  • Adam R.
    Adam RonichNovember 13, 2010
    Yes the rooms are small. Cabs are hard to get. Good location though and some nostalgia.
  • Janis B.
    Janis BabcockApril 2, 2011
    Been here 5+ times
    Priceline 4 Star bid in Midtown. I paid $150 plus I got upgraded.
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