Make sure you fly into the “good” terminal or you’ll wait 3+ hours for immigration in a hot and humid line with no water. Real story: I saw a woman pass out waiting in that line.
Very bad WiFi for an international airport. Ask everywhere, even the candy shop, if they have a connection to try to get access. And save the passwords.
Very weird navigation. There’s no flight information even 20 minutes before boarding and then suddenly your flight is postponed for two hours when you at already at your gate.
Why do we need another airport if the people working there will also give a bad service and will be ill equipped to do their work? 20 minutes before the flight closing there was none at the front desk
Worst airport in LATAM I have spent countless hours in immigration. Aside of the Aeromexico premier salon there are no decent food/drink places to wait. The only free wifi lasts for 30 min....
T2 (aeromexico and affiliates plus Copa) is semi modern and quite ok and you are allowed to use carts for baggage. T1, is old, crowded, warm and extremely slow. The worst in my experience!