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- Aditya PandyaMay 8, 2017My wife "lost" her backpack containing wallet and passport at this fine establishment. The staff "found" it only after a lot of persistence and help from the cops. Avoid like the plague.
- Mariana PerezMarch 4, 2017Nothing. I LOVE caffé Bene company .. this is the first time I go to this location tho (49th street btwn 8av and Broadway) and the service is so bad. Really bad service
- Tamara YJuly 16, 2016The WORST coffee place ever. No restrooms, the lady who took our order was super annoying and making faces. They imitate Starbucks on a lower level. I will never come back.
- Be sure to count your change. I've been short changed here twice.
- Service not the best but has free wifi and lots of room to work.
- Launica MamiNovember 3, 2015The morning manager is so rude and nasty makes you feel like you don't want to come back.
- Stephanie SansoneJuly 12, 2013The baristas were extremely rude and would not accept the FourSquare deal, arbitrarily making up that the special starts at 2pm when I tried ordering at 1:30pm. Won't be giving them business.
- Raja HAugust 19, 2012Unbelievably ghetto staff. Awful food. Unfortunate, Times Sq location that doubles as a rest stop for tourists. At the very least, the interior isn't too bad. Free wifi
- Billy KimOctober 13, 2012Typical Korean business... Take money, don't care about customers, and will be closed within 2 years.
- JessicaDecember 30, 2012Had the nastiest cashier! He told us there were no waffles! How could there be no waffles ? Everyone else was getting waffles!! Boo.