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- Mario PMarch 4, 2012Don't order the pecan pie: small piece for the price and it was served to me in crumbles not as a whole piece.
- Julie CarterJuly 9, 2013So rude! Was excited to use my check-in special and the employees just stared at me. My friend wanted gluten-free options and they rudely told him they didn't have anything. Prob won't be back.
- Rachael GulliverFebruary 12, 2012Tip for the staff. If your till system goes down tell the customers waiting in line what's going on instead of standing there doing nothing
- Flynn JonesFebruary 8, 2012Somebody should hack the system and spell the name properly. My tip is that you be the one to do it.
- Marie PorrasFebruary 23, 2014Service is poor. The staff is ignorant and unhelpful, borderline rude. The coffee and food are ok. The deco is nice.
- Skip the line. I never say this, but the ridiculous waits make Starbucks a better choice
- AlainMarch 18, 2015Totally overrated. Very slow and inefficient staff. Quality of food and drinks even below Starbucks...
- Billy KimFebruary 17, 2012This place is terrible. Avoid. Poor service, dry sandwiches, and given a salad with no fork because they ran out... And no option to return the salad.
- Chet KevinNovember 8, 2013Among the worst customer service I've ever experienced in NYC and I was born and raised here. #noexcuse
- Grim RobertsonMarch 22, 2014This place is like being sucked into a black hole. You're pulled in without hope of escape. Awww $hit! #yoe2014 #itisnotcoffeeitisanarcotic
- Malek BsatJanuary 26, 2013Tourist trap! Horrible coffee, but there's free wifi and it stays open until 2 am